Empathy: Harnessing The Power of Connection at Workplace

Course Description

Wish to harness your emotions to achieve greater success in both work and your personal life? Empathy is a powerful tool in achieving mutual understanding with different stakeholders. In our course, Empathy – Harnessing The Power of Connection at Workplace, we will teach you how to develop your EQ to succeed in work and life.

Without Empathy, it is impossible to establish good relations with those that matter to us. By developing our Emotional Quotient, we will be able to better manage our emotions in front of the people who matter the most to us and establish strong relationships.

Within this 2-day workshop, participants will learn empathy and the 5 competencies of emotional management, develop emotional awareness and manage their anger. They will also learn techniques to enhance connectivity with their stakeholders and reach out to their audience with the HEART© Principle.

Course Objectives

By the end of the course, you would be able to:

  • Become more self aware through self analysis questionnaires and sharing
  • Manage their own emotions through self regulation ie manage anger and other negative emotions
  • Use emotional intelligence to motivate yourself for better performance in challenging situations such as interviews
  • Develop empathy and increase understanding so that you are able to see other perspectives and develop objectivity
  • Develop skills that are essential for successful interpersonal and professional relationships

Course Outline

  • Understanding Empathy and the 5 competencies of Emotional management
  • Emotional Awareness and Managing your emotions (Your biggest fears)
  • Anger management – Using anger to achieve positive results
  • The importance of empathy as a cornerstone to meaningful relationships
  • Developing empathy for others in your life
  • Learn self motivation in difficult and challenging situations
  • Expressing empathy in order to receive empathy
  • The HEART principle (Humour, Enthusiasm, Attitude, Relationships and Trust)
  • How to connect with others with ease – the five stage process

Empathy: Harnessing The Power of Connection at Workplace

Course Duration:

2 Days (9.00am – 5.00pm)

Course Fee Details:

S$1199 (incl. of 9% GST)

This course is not eligible for SDF Grant.

Course Schedule

Course NameCourse CodeVenueJanuary 2024February 2024March 2024April 2024May 2024June 2024
Empathy: Harnessing The Power of Connection at WorkplaceASKEPCHotel09-10--04-05--

Nett Course Fee
$1188