AI In HR: Transforming Talent Acquisition & Workforce Management
Streamline candidate sourcing, automate onboarding workflows, and elevate employee engagement using practical, human-centric AI tools.
Drive Human Resource Efficiency with
Smart AI Integration
Course Synopsis
This course empowers HR professionals, managers, and SME owners with practical skills to transform workforce planning and people management using a blend of Generative and Agentic AI technologies. Specifically designed for the evolving Singapore landscape, the course introduces powerful tools such as ChatGPT, Microsoft Copilot, and DeepSeek, alongside autonomous agents to move beyond basic automation toward strategic HR leadership.
Participants will learn to optimize high-impact hiring strategies – including Zero-Ghosting recruitment and Rapid-Fire sourcing – while utilizing agentic AI to execute autonomous candidate outreach and workflow mapping. The curriculum dives deep into data-led strategies, teaching participants to forecast manpower needs, conduct precision upskilling aligned with the Singapore Green Plan 2030, and perform sentiment analysis to stop attrition before it happens.
Crucially, the course addresses immediate local mandates, including Workplace Fairness Act (WFA) readiness and evolving family‑friendly workplace requirements. Participants will gain mastery in meta‑prompting and AI governance, ensuring PDPA‑compliant data handling and ethical adoption that protects the human‑centric value of HR.
Through a blend of real-world case studies, live agentic AI demonstrations, and an Innovation Lab, participants will develop the ability to architect future-ready HR blueprints. By the end of the course, participants will be equipped to design smarter, data-informed strategies that balance human empathy with AI efficiency, fostering a resilient, fair, and high-performance workforce. This hands-on, outcome-oriented experience ensures participants leave with practical, “day-one” solutions for modern HR challenges.
Course Objectives
By the end of this course, you should be able to:
- Utilise AI to review and refine hiring-related workforce execution plans by aligning recruitment stages, role requirements, volumes, and timelines with project and/or functional objectives.
- Review workforce execution plans by considering workforce trend signals affecting future manpower demand, including market conditions, business direction, attrition, automation, and ethical AI requirements, in relation to project and/or functional objectives.
- Adapt mathematical models using AI-supported analysis to conduct statistical analyses of manpower demand to identify projected skills gaps by role.
- Develop manpower forecasts for required job roles and positions using performance evidence such as KPIs, competencies, and potential as parameters to assess role readiness and succession coverage.
- Adapt mathematical models for statistical analysis of engagement, capacity, and capability indicators of the existing workforce to identify patterns, outliers, and trends.
- Review workforce execution plans and contractor productivity metrics, including RCs and CCs, to assess substitution options such as skills mix changes, automation, redeployment, and outsourcing, using elasticity principles to support project and functional objectives while enhancing workforce flexibility and resilience.
50% Subsidyon Your AI Tools
Enjoy 50% AI tools support for leading AI platforms like ChatGPT, Claude, and Gemini to power your daily work.
- ⓘ Please verify Course Eligibility before applying.
- ⚠ Exclusive to NTUC members. Subject to UTAP T&Cs and annual funding caps.
Curriculum & Modular Breakdown
- Practical Assessment
- Written Assessment
LU1 – Foundations of Smarter Hiring and Candidate Experience with AI
- Smarter Hiring with AI Tools: Winning the Talent War with Zero-Ghosting & Rapid-Fire Recruitment
- Enhancing the Job Seeker Experience with AI: Delivering Premium, High-Touch Candidate Journeys at Scale
LU2 – Understanding Workforce Trends and Ethical AI Practices
- Prompt Engineering for HR Professionals: Mastering Meta-Prompting for Efficiency, WFA Readiness, and AI Governance
LU3 – Techniques for Identifying Skills Gaps and Optimising Learning Paths
- Identifying Skills Gaps and Planning Training with AI: Precision Upskilling & Green Skills Mapping for the 2030 Plan
LU4 – Data-Driven Performance Reviews and Forecasting Accuracy
- Making Performance Reviews Fairer and Smarter with AI: Executive Storytelling & Data-Driven Performance Forecasts
- Brainstorming HR Improvements with the Help of AI: Architecting Future-Ready HR Blueprints
LU5 – Applying Statistical Analysis to Workforce Engagement and Capacity
- Using AI to Improve Employee Engagement & Well-being: Decoding Sentiment and Implementing the ‘Right to Disconnect’
LU6 – Strategic HR Planning through Elasticity and Workforce Flexibility
- Understanding Your Team Better with AI Insights: Leveraging Silver Talent and Age-Inclusive Job Redesign
- Automating Everyday HR Tasks with AI: Managing Agile Expansion & SPL Continuity Planning
Entry Requirements
Experience:
Minimal one year of work experience with knowledge of human resources.
Language
- Attained at least WPLN level 6; or
- Obtained Grade C6 for GCE O-Level English; or
- Other equivalent qualifications.
Academic
- Obtained at least a pass or C6 at GCE O-Level in at least 3 subjects; or
- Candidates with other qualifications will be considered on a case-by-case basis; or
- Mature candidates aged ≥ 30 years old with 8 years of relevant working experience.
Learn from Certified Trainers
This programme is delivered entirely in-person by certified industry practitioners. Our trainers bring years of real-world agency and corporate deployment experience, ensuring you move beyond abstract theory into practical, job-ready tool execution.
Fees & Subsidies
For Singapore Citizens aged 17-30 Post Secondary Education Account Funds can be used
(24hrs) AI in HR: Transforming Talent Acquisition & Workforce Management
3 Days (9.00am - 6.00pm)
S$1,362.50 (inclusive of 9% GST)
From S$158.75 (inclusive of 9% GST) after 90% SWDA Subsidies- SkillsFuture Credits, PSEA & UTAP Claimable
- SkillsFuture Enterprise Credits claimable
Cost of IHRP Skills Badge Not Included
Course Schedule
 Course Name |  Duration |  Month | Date |  Venue |  Remarks |
|---|---|---|---|---|---|
| (24 hrs) AI in HR: Transforming Talent Acquisition & Workforce ManagementTGS-2026064496 | 3 days (9:00am-6:00pm) | September 2026 | 09-11 | International Plaza | Weekdays |
| 16-18 | JTC Summit | Weekdays | |||
| 19,20,26 | International Plaza | Weekends | |||
| 21-23 | International Plaza | Weekdays | |||
| 30 Sep, 01-02 Oct | JTC Summit | Weekdays | |||
| October 2026 | 09-11 | JTC Summit | Weekends | ||
| 12-14 | International Plaza | Weekdays | |||
| 17,18,24 | International Plaza | Weekends | |||
| 28-30 | International Plaza | Weekdays | |||
| November 2026 | 02-04 | JTC Summit | Weekdays | ||
| 11-13 | International Plaza | Weekdays | |||
| 21,22,28 | International Plaza | Weekends | |||
| 23-25 | International Plaza | Weekdays |
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