(24hrs) AI in HR: Transforming Talent Acquisition & Workforce Management

Prerequisites

Experience with human resources: Minimal one year of work experience with knowledge of human resources.

Language

• Attained at least WPLN level 6; or
• Obtained Grade C6 for GCE O-Level English; or
• Other equivalent qualifications.

Academic

• Obtained at least a pass or C6 at GCE O-Level in at least 3 subjects; or
• Candidates with other qualifications will be considered on a case-by-case basis; or
• Mature candidates aged ≥ 30 years old with 8 years of relevant working experience.

Course Objectives

By the end of this course, you should be able to:

• Utilise AI to review and refine hiring-related workforce execution plans by aligning recruitment stages, role requirements, volumes, and timelines with project and/or functional objectives.
• Review workforce execution plans by considering workforce trend signals affecting future manpower demand, including market conditions, business direction, attrition, automation, and ethical AI requirements, in relation to project and/or functional objectives.
• Adapt mathematical models using AI-supported analysis to conduct statistical analyses of manpower demand to identify projected skills gaps by role.
• Develop manpower forecasts for required job roles and positions using performance evidence such as KPIs, competencies, and potential as parameters to assess role readiness and succession coverage.
• Adapt mathematical models for statistical analysis of engagement, capacity, and capability indicators of the existing workforce to identify patterns, outliers, and trends.
• Review workforce execution plans and contractor productivity metrics, including RCs and CCs, to assess substitution options such as skills mix changes, automation, redeployment, and outsourcing, using elasticity principles to support project and functional objectives while enhancing workforce flexibility and resilience.

Learning Units & Topics

LU1 – Foundations of Smarter Hiring and Candidate Experience with AI

• Smarter Hiring with AI Tools: Winning the Talent War with Zero-Ghosting & Rapid-Fire Recruitment
• Enhancing the Job Seeker Experience with AI: Delivering Premium, High-Touch Candidate Journeys at Scale

LU2 – Understanding Workforce Trends and Ethical AI Practices

• Prompt Engineering for HR Professionals: Mastering Meta-Prompting for Efficiency, WFA Readiness, and AI Governance

LU3 – Techniques for Identifying Skills Gaps and Optimising Learning Paths

• Identifying Skills Gaps and Planning Training with AI: Precision Upskilling & Green Skills Mapping for the 2030 Plan

LU4 – Data-Driven Performance Reviews and Forecasting Accuracy

• Making Performance Reviews Fairer and Smarter with AI: Executive Storytelling & Data-Driven Performance Forecasts
• Brainstorming HR Improvements with the Help of AI: Architecting Future-Ready HR Blueprints

LU5 – Applying Statistical Analysis to Workforce Engagement and Capacity

• Using AI to Improve Employee Engagement & Well-being: Decoding Sentiment and Implementing the ‘Right to Disconnect’

LU6 – Strategic HR Planning through Elasticity and Workforce Flexibility

• Understanding Your Team Better with AI Insights: Leveraging Silver Talent and Age-Inclusive Job Redesign
• Automating Everyday HR Tasks with AI: Managing Agile Expansion & SPL Continuity Planning

Fees and Subsidies

Course Fee:
S$1,250.00 (before subsidy and GST)

Course Fee After Eligible Subsidies:
From S$158.75 (inclusive of 9% GST) after 90% SkillsFuture Funding

All prices are inclusive of 9% GST.

Important Reminder: Your PSEA claim needs to be submitted at least 1 month before the course’s commencement date. Should you miss this deadline, an alternative payment method must be used to secure your spot in the course. After the disbursement of your PSEA funds to us, we will reach out to initiate the refund process.