WSQ AI-Driven Business Intelligence: Smarter Reporting & Analytics
Course Description
This WSQ course equips business owners, managers, and professionals with the capability to transform traditional reporting into “Active BI”. Participants will learn to use Generative AI tools – such as ChatGPT, Microsoft Copilot, and DeepSeek – alongside Agentic AI frameworks like OpenClaw to create dynamic “Thinking Partners” for their organisations. Delivered through a structured Part-to-Whole learning design, participants progressively build capabilities from Analytical Prompting and multi-source data synthesis to the deployment of autonomous AI agents that automate complex technical workflows and validation gates.
The course begins by developing foundational analytical competence, enabling participants to move beyond static dashboards to natural language dialogue. Participants will master a four-stage data pipeline – Input, Prompting, Processing, and Review – to ensure data integrity and eliminate hallucinations. These skills are extended into visual communication and Human-Computer Interaction (HCI), where participants design personalised dashboards and visual reports optimised for stakeholder cognitive speed.
Building on these foundations, the course advances into Multidimensional Forecasting and hybrid AI logic, combining traditional statistical backbones with generative reasoning. Participants will explore Agentic AI use cases, such as configuring autonomous bots to quantify unstructured sentiment from thousands of data points or synthesise real-time competitor intelligence. The course emphasises data integrity, fairness, and explainability, utilising the FAT (Fairness, Accountability, Transparency) framework and PDPA 2.0 standards. In the final stage, participants bridge the “So What?” gap using executive storytelling and execute a 90-day transformation roadmap to justify and scale responsible, agent-assisted business reporting within real-world organisational contexts.
Prerequisites
- 1 GCE ‘O’ level or equivalent (≥ 21 years old); or
- NITEC/Higher NITEC (≥ 21 years old); or
- Mature candidates (≥ 30 years old with 8 years of work experience); or
- Candidates with other qualifications will be considered on a case-by-case basis
- Experience with business analysis: Nil to Minimal one year of work experience with knowledge of business analysis.
Course Objectives
By the end of this course, you should be able to:
- Analyse AI-generated business reports by synthesising multi-source data and ensuring alignment with data patterns and reporting goals.
- Analyse evaluation metrics and performance indicators to assess the quality and reliability of AI-assisted KPI reporting, identify performance gaps, and suggest corrective actions.
- Develop dashboards that present AI-generated insights and evaluation signals by creating a pipeline to capture outputs, calculate evaluation indicators, and display visual reports.
- Establish success metrics for AI-assisted forecasting aligned with business objectives and risk tolerance, validate forecasts, and communicate their implications for decision-making.
- Validate data integrity for AI-assisted reporting through statistical checks, mitigation of bias risks arising from data quality issues, and documentation of explainability justifications.
- Analyse variations across customer and competitor segments to provide customised AI evaluation insights for stakeholder personas and improve planning effectiveness.
- Utilise ethical frameworks and governance controls to assess and justify the use of AI in business reporting and decision-making.
Course Outline
Learning Unit 1: Foundations of Generative AI in Business Reporting
- Case Study – How AI Helped a Business Make Better Decisions: The Strategic Thinking Partner: Moving from Static Dashboards to Natural Dialogue
- Using AI to Combine Data & Spot Business Trends Faster: The No-Code Data Engineer & The Precision Architect for Multi-Source Synthesis
Learning Unit 2: Understanding AI Evaluation Metrics and Performance Indicators
- Tracking KPIs & Business Performance with Help from AI: Implementing a Four-Stage Pipeline for Data Integrity and Reliability
Learning Unit 3: Creating Visual Insights: Dashboards and Data Visualisation with AI
- Creating Smart Dashboards & Visual Reports with AI: Optimising Visual Rationale for Stakeholder Cognitive Speed
Learning Unit 4: Task-Specific Evaluation: Forecasting and Business Metrics
- Forecasting Sales & Business Trends with AI: Future-Proofing Predictive BI through Hybrid AI Logic and Statistical Backbones
Learning Unit 5: Data Integrity, Fairness, and Explainability in AI Reporting
- Cleaning Up Your Business Data with AI: Quantifying Unstructured Sentiment and Statistical Bias Mitigation
Learning Unit 6: Adaptive and Personalised AI Insights for Business Decisions
- Understanding Your Customers & Competitors Better with AI: Synthesising Competitor Filings for Real-Time Market Intelligence
- Using AI to Make Smarter Business Plans & Growth Strategies: Architectural Prompting for High-Tier Actionable Intelligence and Personalised Interfaces
Learning Unit 7: Responsible and Ethical AI Use in Business Reporting
- Using AI Responsibly in Business Reporting & Decision-Making: Navigating PDPA 2.0, FAT Governance, and Building Audit Trails
- Brainstorming AI Ideas to Improve Reporting & Business Strategy: Bridging the “So What?” Gap with Executive Narratives and the 90-Day Roadmap
Fees and Subsidies
*Eligible for Singaporean Citizens, Permanent Residents, and Long-Term Visit Pass Plus Holders
Course Fee:
S$1800 (exclusive of 9% GST)
Course Fee After Eligible SSG Subsidies:
From S$702 (inclusive of 9% GST) after 70% SSG Subsidies
| Learners | |
| Singaporean Citizens ≥ 40 years old | S$702 (after SSG 70% Funding) SkillsFuture Credits can be used on top of existing subsidies |
| Singaporean Citizens, PRs or LTVP+ Holders ≥ 21 years old | S$1062 (after SSG 50% Funding) For Singapore Citizens learners aged ≥ 25 years old SkillsFuture Credits can be used on top of existing subsidies. For Singapore Citizens aged 17-30 Post Secondary Education Account Funds can be used. |
| Learners | SMEs | Non-SMEs |
| Singaporean Citizens ≥ 40 years old | S$702 (after SSG 70% Funding) SkillsFuture Enterprise Credits (SFEC) can be used on top of existing subsidies |
S$702 (after SSG 70% Funding) SkillsFuture Enterprise Credits (SFEC) can be used on top of existing subsidies |
| Singaporean Citizens, PRs or LTVP+ Holders ≥ 21 years old | S$1062 (after SSG 50% Funding) SkillsFuture Enterprise Credits (SFEC) can be used on top of existing subsidies |
All prices are inclusive of 9% GST.
Important Reminder: Your PSEA claim needs to be submitted at least 1 month before the course’s commencement date. Should you miss this deadline, an alternative payment method must be used to secure your spot in the course. After the disbursement of your PSEA funds to us, we will reach out to initiate the refund process.
AI-Driven Business Intelligence: Smarter Reporting & Analytics
Course Duration:
3 Days (9.00am – 6.00pm)
Course Fee Details:
$702 (incl. of 9% GST) after 70% SkillsFuture Subsidy
SkillsFuture Credits & PSEA claimable
SkillsFuture Enterprise Credits claimable
Nett Course Fee
$702
Course Schedule
| Course Name | Duration | Month | Date | Venue | Remarks |
|---|---|---|---|---|---|
| WSQ AI-Driven Business Intelligence: Smarter Reporting & Analytics TGS-2026062744 | 3 Days (9:00am - 6:00pm) | May 2026 | 13-15 | International Plaza | Weekdays |
| 16,17,23 | International Plaza | Weekends | |||
| June 2026 | 02-04 | JTC Summit | Weekdays | ||
| 14,20,21 | JTC Summit | Weekends | |||
| 17-19 | International Plaza | Weekdays |
Have some questions? Contact us.