Customer means the Training Coordinator or Contact Person, Firm or Company identified as enrolling a Participant on a course.
Course Confirmation Letter (CCL) means the registration of a course is confirmed and the course details are reflected in this document.
Skills Development Fund (SDF) means the subsidy from WDA, please refer to www.skillsconnect.gov.sg for more information.
Working Day means any day except Saturday, Sunday and Singapore Public holidays.
Â
Course Confirmation
Customer will receive CCL notification about 10 calendar days the class start date.
Â
Payment Term
Course fees are subjected to GST.
If you are not applying SDF grant, @ASK will raise an invoice upon course confirmation.
If you are applying SDF grant, @ASK will raise an invoice upon receiving the TG Reference number.
Cheque payment can be made to “@ASK Training Pte Ltd“. Overdue payment will incur a daily interest of 12% per annum.
Â
Replacement, Transfer or Withdrawal request by Customer
The Customer may find a replacement for a Participant upon written notification to @ASK at no additional charge.
Transfer to another course or class date is permitted before the CCL is sent. Written notification is required.
If the withdrawal request is less than 10 calendar days before the class start date, 50% of the course fee will be charged.
Once the CCL has been sent, full course fee will be imposed for any withdrawal or no-show.
Â
Absenteeism
Full course fee will be charged for absentee unless with valid reason given within 2 working days. SDF grant is only entitled to those who attended the course.
Â
Class Cancellation by @ASK Training Pte Ltd
@ASK reserves the right to change the venue, cancel or postpone the class with prior notice and full refund will be given under such circumstances.
Â
Declaration
By submitting the registration online, you declare that: – the information provided is accurate and true, – you understand and agree to the terms and conditions stated above.
