Resilience at Work: Turning Stressful Situations into Your Advantage

Course Description

In every workplace, making mistakes and feeling stressed are inevitable. Learning to build up resilience will help you to better cope with stress in the workplace. Despite so, many people struggle to pick themselves back up from mistakes, allowing stress to overwhelm them, thus resulting in a fall in productivity. In our course, Resilience at Work: Turning Stressful Situations into Your Advantage, we will dive into the different ways on building your personal resilience to increase your productivity.

In this 2-day workshop, participants will learn to differentiate between resilient and non-resilient attitudes through case studies, which makes it easier to apply to their real work life. They will also receive practical tips on how to build their own personal resilience blueprint. This will enable them to bounce back from adversity quickly and turn stressful situations into opportunities of personal growth and enhancement.

Course Objectives

At the end of this course, learners will be able to:

  • Explain the concept of resilience and how it affects work efficacy
  • Differentiate between resilient and non-resilient attitudes
  • Appraise their personal resilience capabilities
  • Devise and employ practical strategies to enhance personal and team resilience

Course Outline

What is Resilience?
  • Attribute or process?
  • Mindfulness vs Resilience
Differentiating between Resilient and Non-resilient Attitudes
  • The 3Cs
  • Resilient and Non-resilient work behaviours
  • Personal Resilience Capability Profile
Team Resilience
  • From individual to team resilience
  • Four enablers of team resilience:
  • Learning orientation
  • Positive relationships
  • Sense of purpose
  • Differing training backgrounds
  • Activities facilitating team resilience
  • Synergizing team building and resilience building processes
  • Resilience building recipe: 3 key takeaways
Why Resilience?
  • Personal Stress Inventory
  • The need for resilience to overcome work stressors
  • The demands of change and complexity
  • Consequences of not being able to handle stress
Resilience Building
  • 5 guiding questions to turn stressful situations into your advantage
  • Stressful circumstances?
  • Problem solving actions?
  • Coping efforts?
  • Experience interpretation?
  • Expression of resilient attitudes?
  • Reflection on personal responses to resilience
  • Transformational Coping vs Regressive Coping
  • Personal Stress Coping Style Checklist
  • Listing down stressful circumstances
  • Broadening perspective and understanding of stressful situation
  • Devising action plan, executing the plan and evaluating feedback from coping efforts
  • Providing social support: high vs low social support
  • Social Support Survey
  • 3-Step Social Support Plan to increase social support

Resilience at Work: Turning Stressful Situations into Your Advantage

Course Duration:

2 Days (9.00am – 5.00pm)

Course Fee Details:

S$1199 (incl. of 9% GST)

This course is not eligible for SDF Grant.

Course Schedule

Course NameCourse CodeVenueApril 2024May 2024June 2024July 2024August 2024September 2024
Resilience at Work: Turning Stressful Situations into Your AdvantageASKRWPHotel-09-10-15-16-19-20

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