Microsoft Outlook – Intermediate and Advanced

Nett Course Fee
$272.50

Please be advised that as of 1st January 2025, there will be changes to both course fees and subsidies available.

Nett Course Fee (effective 1st January 2025)
$327

Course Description

You may already know how to use Microsoft Outlook calendars, task, contacts and many other basic features. But if you want to be more employable and increase productivity in the workplace, you need to possess knowledge beyond the basics.

The importance of getting the in-depth knowledge to manage your meeting schedule, setting reminders, delegate task and improve communication in non-verbal channel can save you a great deal of time. You need to be capable of using more powerful features in Outlook.

There are some cool features such as adding Voting Buttons in Emails, managing someone’s emails or calendars by the Delegate Access features, speedup repetitive steps with Quick Steps, customise the messages and signatures and many more.

Course Objectives

Upon completion of this 1-day course, you will optimize a Microsoft Outlook 2019. You will be able to:

Create & manage multiple calendars and view them sideby-side or overlaid. Add a second time zone & collaborating with other users
Give delegate permissions, take & track a Vote
Use the Journal & working with Notes
Organize & Find Information efficiently by using Advanced Find
Automate commands by managing Quick Steps, creating and managing Rules
Manage Outlook Data by Mailbox Cleanup, use AutoArchive, manual Archiving and Retrieving Information, Importing & Exporting Information
Use RSS Feeds, Tools Together, Outlook Web App

Course Outline

Using the Calendar

Schedule Appointments & an Event
Edit & Rescheduling Appointments & Events
Working with Recurring Appointments
Setting Availability
Color-coding Appointments
Setting Reminders
Viewing Calendar Items
Changing the Appearance of a Calendar
Changing Work Days and Times
Creating Additional Calendars
Viewing Calendars Side-by-Side or Overlaid
Adding a Second Time Zone

Collaborating with Other Users

Sharing Your Calendar & Opening Shared Calendars
Using Schedule View & Scheduling Meetings
Responding to a Meeting Request
Working with Calendar Groups
Marking an Appointment as Private
Publishing Your Calendar on the Internet
Sharing Outlook Folders
Giving Delegate Permissions
Taking and Tracking a Vote
Working with Public Folders

Working with Tasks

Add, Change, Sort and Update Task
Creating a Recurring Task
Attaching an Item to a Task
Assigning and Completing Tasks
Printing Task

Using the Journal and Notes

Display the Journal & Create Journal Entry Manually
Relating a Journal Entry to a Contact
Opening, Modifying and Deleting a Journal Entry
Changing Journal Views
Working with Notes

Organizing and Finding Information

Using Instant Search & Refining a Search
Using Advanced Find
Create & Use Search Folders
Modifying and Deleting Search Folders
Sorting and Grouping Information
Filtering Information
Using the People Pane

Automating Commands

Managing Quick Steps
Creating and Managing Rules
Creating a Rule with the Rules Wizard

Managing Outlook Data

Using Mailbox Cleanup
Using AutoArchive
Manually Archiving and Retrieving Information
Importing & Exporting Information
Work with Personal Folders Files & Offline Folders

Customizing Outlook

Customizing the Ribbon
Customizing the Quick Access Toolbar
Using and
Customizing AutoCorrect
Customizing Outlook Today
Starting Outlook Automatically
Adding Fields to a View & Creating a Custom View
Using Custom Groups
The Weather Bar
Changing Outlook’s Default Options
Managing Accounts

Advanced Topics

RSS Feeds
Using the Tools Together
Using Outlook Web App
Using Microsoft Lync in Outlook
Connecting to Social Networks
Using the Outlook Social Connector

Tailored for beginners, this course enables participants to initiate their use of Microsoft Outlook 2019 by learning email management, calendar scheduling, contact organization, task creation, note-taking, and interface customization.

Course Duration:
1 Day (9.00am – 5.00pm)

View course details here