Microsoft Outlook 2019 – Intermediate and Advanced

Course Description

You will learn how to customize Outlook, use Quick Steps, create folder pane shortcuts, customize the Navigation bar, customize their messages and signatures, and set up automatic replies.

Course Objectives

Upon completion of this 1-day course, you will optimize a Microsoft Outlook 2019. You will be able to:

  • Create & manage multiple calendars and view them sideby-side or overlaid. Add a second time zone & collaborating with other users
  • Give delegate permissions, take & track a Vote
  • Use the Journal & working with Notes
  • Organize & Find Information efficiently by using Advanced Find 
  • Automate commands by managing Quick Steps, creating and managing Rules
  • Manage Outlook Data by Mailbox Cleanup, use AutoArchive, manual Archiving and Retrieving Information, Importing & Exporting Information
  • Use RSS Feeds, Tools Together, Outlook Web App

Course Outline

Using the Calendar
  • Schedule Appointments & an Event
  • Edit & Rescheduling Appointments & Events
  • Working with Recurring Appointments
  • Setting Availability
  • Color-coding Appointments
  • Setting Reminders
  • Viewing Calendar Items
  • Changing the Appearance of a Calendar
  • Changing Work Days and Times
  • Creating Additional Calendars
  • Viewing Calendars Side-by-Side or Overlaid
  • Adding a Second Time Zone
Collaborating with Other Users
  • Sharing Your Calendar & Opening Shared Calendars
  • Using Schedule View & Scheduling Meetings
  • Responding to a Meeting Request
  • Working with Calendar Groups
  • Marking an Appointment as Private
  • Publishing Your Calendar on the Internet
  • Sharing Outlook Folders
  • Giving Delegate Permissions
  • Taking and Tracking a Vote
  • Working with Public Folders
Working with Tasks
  • Add, Change, Sort and Update Task
  • Creating a Recurring Task
  • Attaching an Item to a Task
  • Assigning and Completing Tasks
  • Printing Task
Using the Journal and Notes
  • Display the Journal & Create Journal Entry Manually
  • Relating a Journal Entry to a Contact
  • Opening, Modifying and Deleting a Journal Entry
  • Changing Journal Views
  • Working with Notes
Organizing and Finding Information
  • Using Instant Search & Refining a Search
  • Using Advanced Find
  • Create & Use Search Folders
  • Modifying and Deleting Search Folders
  • Sorting and Grouping Information
  • Filtering Information
  • Using the People Pane
Automating Commands
  • Managing Quick Steps
  • Creating and Managing Rules
  • Creating a Rule with the Rules Wizard
Managing Outlook Data
  • Using Mailbox Cleanup
  • Using AutoArchive
  • Manually Archiving and Retrieving Information
  • Importing & Exporting Information
  • Work with Personal Folders Files & Offline Folders
Customizing Outlook
  • Customizing the Ribbon
  • Customizing the Quick Access Toolbar
  • Using and
  • Customizing AutoCorrect
  • Customizing Outlook Today
  • Starting Outlook Automatically
  • Adding Fields to a View & Creating a Custom View
  • Using Custom Groups
  • The Weather Bar
  • Changing Outlook’s Default Options
  • Managing Accounts
Advanced Topics
  • RSS Feeds
  • Using the Tools Together
  • Using Outlook Web App
  • Using Microsoft Lync in Outlook
  • Connecting to Social Networks
  • Using the Outlook Social Connector

Related Courses

Microsoft Outlook 2019 – Basic and Intermediate

Tailored for beginners, this course enables participants to initiate their use of Microsoft Outlook 2019 by learning email management, calendar scheduling, contact organization, task creation, note-taking, and interface customization.

Course Duration:
1 Day (9.00am – 5.00pm)

View course details here

Microsoft Outlook 2019 – Intermediate and Advanced

Course Duration:

1 Day (9.00am – 5.00pm)

Course Fee Details:

$272.50 (incl. of 9% GST)

SkillsFuture Credits & UTAP claimable

SDF grant entitled, $2/hr x 7hrs = $14
Eligible for Singaporeans, and PR employees

Course Code: TGS-2020502878

Course Schedule

Course NameCourse CodeVenueApril 2024May 2024June 2024July 2024August 2024September 2024
Microsoft Outlook 2019 - Intermediate and AdvancedTGS-2020502878JTC Summit26-11-12-
TGS-2020502878Mountbatten Square-21-05-06

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