The 5-Steps of Design Thinking
Nett Course Fee
$654
Please be advised that as of 1st January 2025, there will be changes to the course fees.
Nett Course Fee (effective 1st January 2025)
$708.50
Course Description
Whether you are an entrepreneur or a regular Professional, Manager, Executive, Technician (PMET), innovation is key to propelling you and your business / organization into the future.
As human beings, we are all wired to create – whether it takes the form of a new product or service, or simply a review of existing processes to improve efficiency. But in order to determine if an idea is a good one, one first needs to have an understanding of the problems and issues faced by people and/or users on the ground.
As an iterative process that emphasizes a human-centred approach, Design Thinking (DT) can help to sharpen such ideas, ensuring that solutions are continually refined to better meet needs and address pain-points.
Course Objectives
By the end of the course, you would be able to:
- Apply observational techniques, and other primary and secondary research skills in order to gain insights on user needs and pain-points
- Put together a user/persona profile based on research conducted
- Craft and define a clear problem/needs statement
- Ideate and brainstorm solutions using clustering
- Build a simple prototype
- Test the prototype, and make relevant improvements using feedback gathered from the test
Course Outline
Empathise
- Using the S-P-I-C-E framework to identify needs and pain-points of others
- Using the P-O-E-M-S observational technique to identify potential issues & opportunities for intervention
- Employing questioning techniques to dig deeper
- Collecting primary data
Define
- Generating data points/insights from the primary data set
- Clustering data points/insights to identify specific user needs
- Crafting a persona based on insights from the data set
- Crafting a needs statement based on user needs
Ideate
- Thirty Circles, One Minute activity
- Identifying design criteria based on user needs
- Applying P-O-E-M-S to further refine design criteria
Prototype
- Crafting a user journey / timeline
- Using concept sketching / storyboarding to develop a prototype
- Using simple equipment to develop a prototype
Test
- Prototype showcase
- Collecting and analysing feedback
- Making recommendations to improve the prototype
The 5-Steps of Design Thinking
Course Duration:
1 Day (9.00am – 5.00pm)
Course Fee Details:
S$654 (incl. of 8% GST)
This course is not eligible for SDF Grant.
Please be advised that as of 1st January 2025, there will be changes to the course fees.
Course Fee Details (effective from 1st January 2025):
S$708.50 (incl. of 9% GST)
Course Schedule
| Course Name | Course Code | Venue | January 2025 | February 2025 | March 2025 | April 2025 | May 2025 | June 2025 |
|---|---|---|---|---|---|---|---|---|
| The 5-Steps of Design Thinking | ASKSDT | Hotel | - | - | 21 | - | - | - |