Introduction to Systems Thinking

Nett Course Fee

Course Description

Do your solutions and ideas get to the root of problems, or serve to address only superficial symptoms? Many a time when an issue or problem occurs, there is a tendency to react with quick solutions to resolve the matter efficiently. But efficiency may not mean effectively, and can be akin to slapping a band-aid onto a gaping wound.

In this introductory course to Systems Thinking, cultivate an awareness and sensitivity to patterns and connections between mindsets, cultures/policies, and behaviours, and learn to find entry points in existing systems to introduce interventionary measures.

This couse is intended for new organizational leaders/managers, Human Resource (HR) executives, and/or anyone with the authority to influence policy, and effect systems change.

Course Objectives

By the end of the course, you would be able to:

  • Identify the nature of Wicked Problems in organizations
  • Identify the characteristics of a Systems Thinking approach
  • Apply the Ice-Berg model to trace the mental models and structures underpinning surface problems
  • Apply Causal-Loop diagrams / Feedback Loops to trace cause-and-effect relationships between variables, events and responses
  • Ideate and brainstorm interventionary measures

Course Outline

The Nature of Wicked or Divergent Problems
  • Web of Life Activity / Coffee Chain Game
  • Characteristics of Wicked or Divergent Problems
  • Problematic Systems in Everyday Life
Introduction to Systems Thinking
  • What is Systems Thinking?
  • Characteristics of a Systems Thinker / Systems Thinking
  • How to Make Instant Noodles? Activity
Introduction to System Thinking Tools
  • The Ice-Berg Model
  • Causal-Loop Diagrams
  • Behaviour-Over-Time Graphs
  • Group Discussion

Introduction to Systems Thinking

Course Duration:

1 Day (9.00am – 5.00pm)

Course Fee Details:

S$654 (incl. of 9% GST)

This course is not eligible for SDF Grant.

Course Schedule

Course NameCourse CodeVenueJuly 2024August 2024September 2024October 2024November 2024December 2024
Introduction to Systems ThinkingASKISTHotel12-27--13