Facilitating High-Stakes Meetings: How to Lead Strategic Dialogue and Drive Action
Nett Course Fee
S$1090
Course Synopsis
Unstructured or poorly led meetings lead to wasted time and delayed outcomes. This 1-day course is for professionals who want to transition from passive meeting organisers to influential facilitators who effectively manage group dynamics and steer productive conversations that lead to tangible and timely outcomes.
Through interactive exercises and practical simulations, participants will explore three core dimensions of impactful facilitation:
- Structured Facilitation: Design targeted agendas, establish clear objectives, and set ground rules.
- Dynamic Facilitation: Engage diverse voices, manage friction constructively, and keep discussions on track.
- Decisive Facilitation: Guide groups through consensus-building, decision-making, and action-planning.
Course Objectives
By the end of this course, you should be able to:
- Design clear, purpose-driven agendas aligned with specific organisational goals.
- Apply active facilitation techniques, including the use of tech tools, to encourage active and inclusive participation.
- Navigate difficult dynamics, manage off-topic discussions, and constructively resolve conflicting viewpoints.
- Utilise structured tools to move groups from open discussion to decision-making.
- Establish robust follow-through frameworks, defining clear ownership, timelines, and action items to ensure accountability.
Learning Units
- Learning Unit 1: Why Meetings Fail: Moving from Futility to Purpose
- Learning Unit 2: Designing the Meeting: Framing Agendas and Setting Intentions
- Learning Unit 3: Steering the Dialogue: Techniques for Active Engagement
- Learning Unit 4: Managing Dynamics: Handling Resistance, Tangents, and Dominant Voices
- Learning Unit 5: Driving Decisions: Consensus-Building Frameworks and Actionable Closure
Bring Your Own Laptop
Windows or Mac. Chrome browser recommended.
Participants using government-issued devices should confirm that browser access to the workshop tools is not restricted by their agency’s IT policy before attending.
Total Training Hours
9.00am – 5.00pm (inclusive of a 1-hour lunch break)