Dealing with Difficult People at Work
Nett Course Fee
$654
Please be advised that as of 1st January 2025, there will be changes to the course fees.
Nett Course Fee (effective 1st January 2025)
$708.50
Course Description
As suggested by Robert Bramson PH.D. (Organisational Psychologist, Management Consultant with Bramson Gill Associates, and Author of Coping with Difficult People), the easiest way to deal with difficult people is to stay as far away from them as you can. That may be great advice for those who work by themselves at home. However, for the vast majority of people, working with difficult people is a must in the workplace. In our course, Dealing with Difficult People at Work, we will teach you the proper ways to interact and work with difficult people in the workplace.
In the workplace, you will encounter a wide range of personality types, including people who are inconsiderate, stubborn, incorrigible, inappeasable, indecent or downright sleazy. Despite so, success sometimes depends on your ability to work well with these types of people. Most importantly of all, we must agree and recognise that everybody is somebody’s difficult person.
Within this 1-day workshop, participants will learn the different types of Difficult People and tactics in handling Difficult People. They will also better understand human behaviour and the main intentions of others, and undergo role plays to apply what they have learnt into real-life.
Course Objectives
- Recognise the characteristics of difficult people.
- Identify the appropriate strategies in managing difficult behaviour.
- Apply the 13 ways to deal with difficult people.
- Use positive affirmations to manifest positive thoughts.
Course Outline
Dealing with Difficult People at Work
Course Duration:
1 Day (9.00am – 5.00pm)
Course Fee Details:
S$654 (incl. of 9% GST)
This course is not eligible for SDF Grant.
Please be advised that as of 1st January 2025, there will be changes to the course fees.
Course Fee Details (effective from 1st January 2025):
S$708.50 (incl. of 9% GST)
Course Schedule
Course Name | Course Code | Venue | December 2024 | January 2025 | February 2025 | March 2025 | April 2025 | May 2025 | June 2025 |
---|---|---|---|---|---|---|---|---|---|
Dealing with Difficult People at Work | ASKDDP | Hotel | 09 | - | 14 | - | - | 09 | - |