Advanced Certificate in Infocomm Technology (Infrastructure and Operations)

Dive into managing and optimising IT infrastructure across 7 modules and earn your Advanced Certificate.

Get up to 95% SkillsFuture Singapore Funding for SCTP programmes - SkillsFuture Credit, PSEA & UTAP Claimable

*Eligible for Singaporean Citizens, Permanent Residents, and Long-Term Visit Pass Plus Holders

This programme is eligible for the $4,000 SkillsFuture Level-Up Programme top-up

*For SCTP Participants only

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What is the SkillsFuture Career Transition Programme?

The SkillsFuture Career Transition Programme (SCTP) is a government initiative in Singapore designed to assist mid-career individuals in acquiring new skills and knowledge to facilitate a career transition. This program is geared towards individuals who wish to switch industries or occupations due to changes in the job market, technological advancements, or personal career goals.

Here are some key features and components of the SkillsFuture Career Transition Programme:

Skills Upgrading: The SCTP provides funding and support for mid-career individuals to undergo training and upskilling in new areas, helping them acquire the skills and knowledge necessary for their chosen career transition.

Financial Support: Participants in the SCTP can receive financial assistance in the form of course fee subsidies and training allowances to ease the financial burden of making a career switch.

Coaching and Mentorship: Participants in the SCTP will receive coaching and mentorship in building a portfolio through a capstone project. This will help participants to increase their employability.

Career Guidance: The program also provides career advisory services and guidance to help individuals get placed in job roles, such as interview preparation, resume tips and more.

Course Modules & Curriculum

The Advanced Certificate in Infocomm Technology (Infrastructure and Operations) spans 7 modules (236 hours).

Module 1: Advanced Hardware and Software Troubleshooting

Topics Covered
  • Learning Unit 1: Introduction to Advanced Troubleshooting
  • Learning Unit 2: Advanced Hardware Troubleshooting Techniques
  • Learning Unit 3: Advanced Software Troubleshooting Techniques
  • Learning Unit 4: Diagnosis and Resolution of Complex Technical Problems

Hands-On Activity: Troubleshooting in Real-World Scenarios

Assessment
  • The assessment consists of a written assessment and a practical performance assessment to demonstrate competencies in the Learning Units of this module.
Learning Outcomes

By the end of this course, you will demonstrate the ability to tackle any hardware or software issue with confidence, apply critical problem-solving skills in collaborative settings, and communicate your findings and solutions effectively, setting you apart as a competent trouble-shooter in the field of information technology. 

Module 2: Advanced Network Administration

Topics Covered
  • Learning Unit 1: Advanced Network Configuration and Administration
  • Learning Unit 2: Routing and Switching
  • Learning Unit 3: Network Security and Advanced Troubleshooting
  • Learning Unit 4: Advanced Network Methodology
Assessment
  • The assessment consists of a written assessment and a practical performance assessment to demonstrate competencies in the Learning Units of this module.
Learning Outcomes

By the end of the module, you will possess comprehensive knowledge and hands-on skills in computer hardware and peripherals, enabling them to understand, assemble, upgrade, troubleshoot, and optimise PCs effectively, including mastering BIOS settings for enhanced system performance and resolving boot-related issues proficiently.

Module 3: Systems and Server Administration

Topics Covered
  • Learning Unit 1: Introduction of Microsoft Server Environment
  • Learning Unit 2: Server Installation – Requirement and Techniques
  • Learning Unit 3: Deployment of Active Directory Domain Service (ADDS)
  • Learning Unit 4: Deployment of DNS and DHCP
  • Learning Unit 5: Deployment of disks, file system and storage space
  • Learning Unit 6: Deployment of Remote Access Services
  • Learning Unit 7: Hyper-V in Windows Server
  • Learning Unit 8: High availability (HA) and Disaster recovery (DR)
Assessment
  • A written assessment and practical performance that assesses trainees’ capability to diagnose and resolve complex technical issues.
Learning Outcomes

By the end of the module, you will demonstrate proficiency in managing modern server environments, including selecting and installing server hardware, setting up Active Directory and DNS, and integrating essential server components such as DHCP, thereby facilitating efficient network infrastructure management.

Module 4: Cloud Computing

Topics Covered
  • Learning Unit 1: Introduction to Cloud Computing
  • Learning Unit 2: Cloud Virtual Network
  • Learning Unit 3: Cloud Storage
  • Learning Unit 4: Cloud Virtual Machines
  • Learning Unit 5: Cloud Monitoring
Assessment
  • A written assessment and practical performance that assesses trainees’ capability to perform cloud computing.
Learning Outcomes

By the end of the module, you will be proficient in designing, implementing, and managing cloud computing components, including selecting appropriate service models and deployment models, configuring virtual networks and storage solutions, setting up virtual machines, and troubleshooting common networking issues using tools such as Network Watcher and Azure Monitor.

Module 5: Cybersecurity and Ethical Hacking

Topics Covered
  • Learning Unit 1: Advanced Cybersecurity Principles and Practices
  • Learning Unit 2: Penetration testing and ethical hacking methodologies
  • Learning Unit 3: Incident response and forensic analysis

Hands-on Activity: Hack the Box

Assessment
  • The assessment for this course includes a written test and a practical assessment to evaluate candidates’ capability to perform cybersecurity and ethical hacking. 
Learning Outcomes

By the end of the module, you will possess advanced knowledge and skills in cybersecurity concepts, penetration testing methodologies, incident response, and digital forensics, enabling them to apply appropriate methodologies effectively in real-world scenarios.

Module 6: Emerging Technologies and Trends

Topics Covered
  • Learning Unit 1: What are Emerging Technologies?
  • Learning Unit 2: How to approach Emerging Technologies?
  • Learning Unit 3: Exploration of Emerging Technologies in the IT industry
  • Learning Unit 4: Exploration of Digital Workplace Technologies
  • Learning Unit 5: Scenario-based Case Study
Assessment
  • The assessment is a written assessment.
Learning Outcomes

By the end of the module, you will possess a comprehensive understanding of key emerging technologies shaping the digital workplace, enabling them to analyse market trends, identify pitfalls, and propose transformative strategies leveraging technologies such as AI, Blockchain, IoT, and Cloud Computing to optimise enterprise operations.

Module 7: Capstone Project – Real-world IT Project

Overview

Real-world IT Project module comprises five learning units that aim to equip the trainees with the essential skills and knowledge to design, develop, and deliver a significant project in one of two key areas: Penetration Testing Campaign or Cloud Computing Solution.

Learning Units
  • Scope Capstone Project
  • Documentation of Project
  • Performing Work and Managing Stakeholder Communication
  • Delivering the Outcomes to the Stakeholders
  • Reviewing Work Performed for Capstone

Why Learn From Us

When you learn with us, you will earn an Advanced Certificate, acquiring extensive knowledge from highly experienced industry practitioners who develop and deliver top quality course content through experiential hands-on learning methodologies. What you can expect:

N

Training led by practitioners with real-world industry experience

N

Hands-on Practical Projects

N

Comprehensive, up-to-date curriculum and courseware

N

Post-course coaching and mentorship

N

Career support services and job opportunities

Post-Course Support and Outcomes

Post-Training Support for SCTP Courses - Complete Course, Coaching and mentoring, Job and career outcomes

Upon completing this Advanced Certificate programme, you will receive coaching and mentorship by our programme advisors to complete your capstone project. This capstone project also serves as your portfolio, showcasing your knowledge and skills.

Once the project is completed, you’ll gain access to our dedicated job placement services. Our career services team will connect you with a wide array of opportunities, including partnerships with leading organisations and exciting freelance prospects.

Course Fees and Subsidies

Advanced Certificate in Infocomm Technology (Infrastructure and Operations) Course Funding Table

Criteria and/or Requirements for Course Subsidies

Baseline Funding Criteria and/or Requirements

Trainee is 21 years old and above, and a

  • Singaporean Citizen; or
  • Permanent Resident; or
  • Long Term Visitor Pass Plus (LTVP+) Holder

Will be eligible for 70% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$3,270

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

Mid-Career Enhanced Subsidy (MCES) Criteria and/or Requirements

Trainee is 40 years old and above, and a Singaporean Citizen, will be eligible for 90% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$1,270

Course fees after subsidies can be further offset by SkillsFuture Credit.

Company-Sponsored (SMEs)

Enhanced Training Support for SMEs (ETSS) – 90% Funding

Eligible for SME Company-Sponsored, 21 years old and above, and a

  • Singapore Citizen; or
  • Permanent Resident; or
  • Long-Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$1,270

Company-Sponsored (Non-SMEs)

SkillsFuture Baseline Funding – 70% Funding

Eligible Non-SME Company-Sponsored, 21 years old and above, and a

  • Singaporean Citizen; or
  • Permanent Resident; or
  • Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$3,270


SkillsFuture Mid-Career Enhanced Subsidy (MCES) – 90% Funding

Eligible for Non-SME Company-Sponsored, Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$1,270

Additional Course Fee Funding Support (AFS) Criteria and/or Requirements

Trainee is 21 years old and above, a Singaporean Citzen, and

  • Has been in long-term unemployment of 6 months or more*; or
  • Recipient of ComCare Short-to-Medium Term Assistance (STMA)* or Workfare Income Supplement (WIS)*; or
  • Person with Disabilities

Will be eligible for 95% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$770

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

*Supporting documents such as CPF, approval letter, and/or payout letter is required to be submitted upon registration. You may request a copy from MSF Social Service Offices or via CPF’s Workfare Portal.

AFS is only eligible for SkillsFuture Career Transition Programme applicants.

SCTP Course Schedules

Course Duration: 29.5 Days (236 hours)
Average duration to complete: 6 months

Aug 2024 Intake 

Location:
JTC Summit (Jurong East MRT)
8 Jurong Town Hall Road #27-01
Singapore 079903


Module 1: Advanced Hardware and Software Troubleshooting
01, 02, 08 & 14 Aug 2024 (Thu-Fri, Thu, Wed) 9am – 6pm

Module 2: Advanced Network Administration
21-23 & 26-28 Aug 2024 (Wed-Fri, Mon-Wed) 9am – 6pm

Module 3: Systems and Server Administration
02-04 & 09-11 Sep 2024 (Mon-Wed, Mon-Wed) 9am – 6pm

Module 4: Cloud Computing
18-19, 23-25 Sep 2024 (Wed, Thu, Mon-Wed) 9am – 6pm

Module 5: Cybersecurity and Ethical Hacking
02-04 & 07 Oct 2024 (Wed, Thu, Fri, Mon) 9am – 6pm

Module 6: Emerging Technologies and Trends
10-11 Oct 2024 (Thu, Fri) 9am – 6pm

Module 7: Capstone Project: Real-world IT Project
TBA

Aug 2024 Weekend Intake 

Location:
JTC Summit (Jurong East MRT)
8 Jurong Town Hall Road #27-01
Singapore 079903


Module 1: Advanced Hardware and Software Troubleshooting
03,04, 10, 11 Aug 2024 (2 Sat & 2 Sun) 9am – 6pm

Module 2: Advanced Network Administration
17, 18, 24, 25, 31 Aug, 01 Sep 2024 (3 Sat & 2 Sun) 9am – 6pm

Module 3: Systems and Server Administration
07-08, 14-15, 21-22 Sep 2024 (3 Sat & 2 Sun) 9am – 6pm

Module 4: Cloud Computing
28-29 Sep, 05,06 & 12 Oct 2024 (Sat, Sun, Sat, Sun, Sat) 9am – 6pm

Module 5: Cybersecurity and Ethical Hacking
19, 20, 26, 27 Oct 2024 (2 Sat & 2 Sun) 9am – 6pm

Module 6: Emerging Technologies and Trends
02, 03 Nov 2024 (Sat, Sun) 9am – 6pm

Module 7: Capstone Project: Real-world IT Project
TBA

Frequently Asked Questions (FAQ)

Do I have to prepare anything before attending the course?

For in-person training, do bring along a laptop. You also have the option to loan a laptop from us for the duration of the course. You may also want to bring along a jacket in case the room gets cold.

For online classes, do ensure you have a functional laptop and have Zoom installed prior to class.

As there will be WSQ assessments conducted in this course, you are required to bring along your NRIC or any form of photo identification for ID verification purposes.

If I have any questions after the course, can I consult the trainer?

Yes, you may contact your trainer after the course. There are other post-training support channels such as the Insider Community where you may network with like-minded individuals and industry experts and live Ask Me Anything sessions where you may seek advice from a subject matter expert.

Speak to a programme consultant

Have questions? Speak to our program consultants!

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