Advanced Certificate in Infocomm Technology (Infrastructure and Operations)

• The assessment consists of a written assessment and a practical performance assessment to demonstrate competencies in the Learning Units of this module.

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Evaluate the significance of advanced troubleshooting techniques and methodologies for resolving common hardware and software challenges.
• Implement hardware diagnostics and advanced troubleshooting techniques to resolve complex issues in lab simulations.
• Utilise software debugging and conflict resolution by actively applying diagnostic techniques in real-world scenarios.
• Apply advanced diagnostic and prioritisation skills to efficiently tackle complex technical challenges through practical problem-solving methodologies in real-world scenarios.
• Engage in collaborative problem-solving to address complex hardware and software issues, and effectively communicate the troubleshooting process and solutions in real-world scenarios.

• Learning Unit 1: Advanced Network Configuration and Administration
• Learning Unit 2: Routing and Switching
• Learning Unit 3: Network Security and Advanced Troubleshooting
• Learning Unit 4: Advanced Network Methodology

• The assessment consists of a written assessment and a practical performance assessment to demonstrate competencies in the Learning Units of this module.

Upon completion of this course, trainees should be able to:

• Configure and administer network devices within advanced network topologies and architectures, including the implementation of Virtual LANs (VLANs), Quality of Service (QoS), and techniques for optimising network performance.
• Apply advanced wireless communication concepts and leverage practical experience in setting up sophisticated network configurations to make informed decisions for optimising network administration.
• Analyse and configure routing protocols such as OSPF and BGPm ensuring efficient data routing within complex network infrastructures.
• Apply advanced switching concepts and technologies, including Virtual LANs (VLANs) and Spanning Tree Protocols (STP, RSTP, MSTP).
• Optimise network performance and reliability by employing dynamic routing and route redistribution, and address complex network management through the practical application of routing and switching protocols.
• Apply network security principles and techniques for firewall configuration, intrusion detection, and VPN implementation, ensuring the protection of network assets.
• Acquire advanced troubleshooting skills, including utilising network monitoring tools to identify and resolve complex network issues, thereby maintaining network reliability.
• Apply access control measures effectively, securing network connections and ensuring data confidentiality and integrity within complex network infrastructure.
• Develop the capacity to design complex network configurations and proficiently implement them while considering real-world network situations and adhering to optimisation best practices.
• Perform network security by configuring firewalls and VPNs to safeguard network assets and sensitive data and acquiring proficiency in utilising Network Automation tools.
• Apply advanced troubleshooting techniques to resolve complex network issues, ensuring the uninterrupted operation of network infrastructures and prompt issue resolution.

• Learning Unit 1: Introduction of Microsoft Server Environment
• Learning Unit 2: Server Installation – Requirement and Techniques
• Learning Unit 3: Deployment of Active Directory Domain Service (ADDS)
• Learning Unit 4: Deployment of DNS and DHCP
• Learning Unit 5: Deployment of disks, file system and storage space
• Learning Unit 6: Deployment of Remote Access Services
• Learning Unit 7: Hyper-V in Windows Server
• Learning Unit 8: High availability (HA) and Disaster recovery (DR)

• A written assessment and practical performance that assesses trainees’ capability to diagnose and resolve complex technical issues.

Upon completion of this course, trainees should be able to:

• Explain the distinction between server and server/client concepts, including hardware selection, roles of server components, and comprehend the essentials of Active Directory, Domain Name System, Demilitarized Zone, Cloud Computing, and Virtualisation as integral parts of network infrastructure.
• Select and install server hardware that includes deploying Windows Server through Hyper-V, and successfully executes a secondary installation of Windows Server in a virtual machine environment.
• Set up Active Directory (AD) and effectively manage organisation units (OUs), users, and groups in it, including setting up a Read-Only Domain Controller (RODC) computer object, creating an HR organizational unit using Active Directory Users and Computers (ADUC), and establishing two global HR groups within this OU.
• Set up and integrate Domain Name System (DNS), including configuring DNS zones, records, and conditional forwarding, installing Dynamic Host Configuration Protocol (DHCP), and implementing DHCP scopes, reservations, and failover mechanisms.

• Learning Unit 1: Introduction to Cloud Computing
• Learning Unit 2: Cloud Virtual Network
• Learning Unit 3: Cloud Storage
• Learning Unit 4: Cloud Virtual Machines
• Learning Unit 5: Cloud Monitoring

• A written assessment and practical performance that assesses trainees’ capability to perform cloud computing.

Upon completion of this course, trainees should be able to:

• Comprehend the fundamental concepts of cloud computing, including its architecture and key characteristics.
• Differentiate between Infrastructure as a Service (laaS), Platform as a Service (PaaS), and Software as a Service (SaaS), including applying the appropriate service model based on use cases.
• Select the optimal suitable cloud deployment model (public, private, hybrid, or community) with security and compliance considerations in mind.
• Configure virtual networks and subnets, including IP addressing.
• Manage different cloud storage solutions, including object, block, and file storage.
• Configure virtual machines that involve sizing, storage, and connections.
• Setup Network Watcher and troubleshoot common networking problems, including configuring Azure Monitor.

• Learning Unit 1: Advanced Cybersecurity Principles and Practices
• Learning Unit 2: Penetration testing and ethical hacking methodologies
• Learning Unit 3: Incident response and forensic analysis

Hands-on Activity: Hack the Box

• The assessment for this course includes a written test and a practical assessment to evaluate candidates’ capability to perform cybersecurity and ethical hacking. 

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Distinguish the advanced cyber security concepts, including its application and relevance to organisational security architecture.
• Dissect the methodologies for penetration testing and the various phases of the methodology.
• Examine the methodology for incident response and digital forensic.
• Apply the appropriate penetration testing methodology in the prescribed environment.

• Learning Unit 1: What are Emerging Technologies?
• Learning Unit 2: How to approach Emerging Technologies?
• Learning Unit 3: Exploration of Emerging Technologies in the IT industry
• Learning Unit 4: Exploration of Digital Workplace Technologies
• Learning Unit 5: Scenario-based Case Study

• The assessment is a written assessment.

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Describe elements of Emerging Technology.
• Describe the pitfalls of not considering Emerging Technology.
• Review the market trends, including determining when and how to implement Emerging Technologies
• Describe key current Emerging Technology trends in the IT space.
• Explore and comprehend Emerging Technologies such as Artificial Intelligence (Al), Blockchain, Robotic Process Automation, Internet of Things (loT), Virtual/Augmented/Mixed Reality, Cloud Computing and 3D Printing.
• Discuss the concept of a Digital Workplace.
• Describe the evolution of the Workplace in a Post-Pandemic world.
• Recognise and differentiate the technologies that shape the Digital Workplace, including
  Visitor Mgmt Systems, Collaboration/Meeting Suites, Building Mgmt Systems, Security/Surveillance Systems, Access Control Systems, Room/Desk Booking Systems, and Multi-Function Devices.
• Formulate a proposal to transform and optimise and enterprise through the application
  of select emerging and digital workplace technologies.

Real-world IT Project module comprises five learning units that aim to equip the trainees with the essential skills and knowledge to design, develop, and deliver a significant project in one of two key areas: Penetration Testing Campaign or Cloud Computing Solution.

• Scope Capstone Project
• Documentation of Project
• Performing Work and Managing Stakeholder Communication
• Delivering the Outcomes to the Stakeholders
• Reviewing Work Performed for Capstone

Trainee is 40 years old and above, and a Singaporean Citizen, will be eligible for 90% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$1,270

Course fees after subsidies can be further offset by SkillsFuture Credit.

Enhanced Training Support for SMEs (ETSS) – 90% Funding

Eligible for SME Company-Sponsored, 21 years old and above, and a

• Singapore Citizen; or
• Permanent Resident; or
• Long-Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$1,270

SkillsFuture Baseline Funding – 70% Funding

Eligible Non-SME Company-Sponsored, 21 years old and above, and a

• Singaporean Citizen; or
• Permanent Resident; or
• Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$3,270

SkillsFuture Mid-Career Enhanced Subsidy (MCES) – 90% Funding

Eligible for Non-SME Company-Sponsored, Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$1,270

Trainee is 21 years old and above, a Singaporean Citzen, and

• Has been in long-term unemployment of 6 months or more*; or
• Recipient of ComCare Short-to-Medium Term Assistance (STMA)* or Workfare Income Supplement (WIS)*; or
• Person with Disabilities

Will be eligible for 95% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$770

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

*Supporting documents such as CPF, approval letter, and/or payout letter is required to be submitted upon registration. You may request a copy from MSF Social Service Offices or via CPF’s Workfare Portal.

AFS is only eligible for SkillsFuture Career Transition Programme applicants.