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Advanced Certificate in Infocomm Technology (Infrastructure and Operations)

Dive into managing and optimising IT infrastructure across 7 modules and earn your Advanced Certificate.

Get up to 95% SkillsFuture Singapore Funding for SCTP programmes - SkillsFuture Credit, PSEA & UTAP Claimable

*Eligible for Singaporean Citizens, Permanent Residents, and Long-Term Visit Pass Plus Holders

This programme is eligible for the $4,000 SkillsFuture Level-Up Programme top-up

*For SCTP Participants only

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What is the SkillsFuture Career Transition Programme?

The SkillsFuture Career Transition Programme (SCTP) is a government initiative in Singapore designed to assist mid-career individuals in acquiring new skills and knowledge to facilitate a career transition. This program is geared towards individuals who wish to switch industries or occupations due to changes in the job market, technological advancements, or personal career goals.

Here are some key features and components of the SkillsFuture Career Transition Programme:

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Skills Upgrading: The SCTP provides funding and support for mid-career individuals to undergo training and upskilling in new areas, helping them acquire the skills and knowledge necessary for their chosen career transition.

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Financial Support: Participants in the SCTP can receive financial assistance in the form of course fee subsidies and training allowances to ease the financial burden of making a career switch.

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Coaching and Mentorship: Participants in the SCTP will receive coaching and mentorship in building a portfolio through a capstone project. This will help participants to increase their employability.

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Career Guidance: The program also provides career advisory services and guidance to help individuals get placed in job roles, such as interview preparation, resume tips and more.

Course Modules & Curriculum

The Advanced Certificate in Infocomm Technology (Infrastructure and Operations) spans 7 modules (236 hours).

Module 1: Advanced Hardware and Software Troubleshooting

Topics Covered
  • Learning Unit 1: Introduction to Advanced Troubleshooting
  • Learning Unit 2: Advanced Hardware Troubleshooting Techniques
  • Learning Unit 3: Advanced Software Troubleshooting Techniques
  • Learning Unit 4: Diagnosis and Resolution of Complex Technical Problems

Hands-On Activity: Troubleshooting in Real-World Scenarios

Assessment
  • The assessment consists of a written assessment and a practical performance assessment to demonstrate competencies in the Learning Units of this module.
Learning Outcomes

By the end of this course, you will demonstrate the ability to tackle any hardware or software issue with confidence, apply critical problem-solving skills in collaborative settings, and communicate your findings and solutions effectively, setting you apart as a competent trouble-shooter in the field of information technology. 

Module 2: Advanced Network Administration

Topics Covered
  • Learning Unit 1: Advanced Network Configuration and Administration
  • Learning Unit 2: Routing and Switching
  • Learning Unit 3: Network Security and Advanced Troubleshooting
  • Learning Unit 4: Advanced Network Methodology
Assessment
  • The assessment consists of a written assessment and a practical performance assessment to demonstrate competencies in the Learning Units of this module.
Learning Outcomes

By the end of the module, you will possess comprehensive knowledge and hands-on skills in computer hardware and peripherals, enabling them to understand, assemble, upgrade, troubleshoot, and optimise PCs effectively, including mastering BIOS settings for enhanced system performance and resolving boot-related issues proficiently.

Module 3: Systems and Server Administration

Topics Covered
  • Learning Unit 1: Introduction of Microsoft Server Environment
  • Learning Unit 2: Server Installation – Requirement and Techniques
  • Learning Unit 3: Deployment of Active Directory Domain Service (ADDS)
  • Learning Unit 4: Deployment of DNS and DHCP
  • Learning Unit 5: Deployment of disks, file system and storage space
  • Learning Unit 6: Deployment of Remote Access Services
  • Learning Unit 7: Hyper-V in Windows Server
  • Learning Unit 8: High availability (HA) and Disaster recovery (DR)
Assessment
  • A written assessment and practical performance that assesses trainees’ capability to diagnose and resolve complex technical issues.
Learning Outcomes

By the end of the module, you will demonstrate proficiency in managing modern server environments, including selecting and installing server hardware, setting up Active Directory and DNS, and integrating essential server components such as DHCP, thereby facilitating efficient network infrastructure management.

Module 4: Cloud Computing

Topics Covered
  • Learning Unit 1: Introduction to Cloud Computing
  • Learning Unit 2: Cloud Virtual Network
  • Learning Unit 3: Cloud Storage
  • Learning Unit 4: Cloud Virtual Machines
  • Learning Unit 5: Cloud Monitoring
Assessment
  • A written assessment and practical performance that assesses trainees’ capability to perform cloud computing.
Learning Outcomes

By the end of the module, you will be proficient in designing, implementing, and managing cloud computing components, including selecting appropriate service models and deployment models, configuring virtual networks and storage solutions, setting up virtual machines, and troubleshooting common networking issues using tools such as Network Watcher and Azure Monitor.

Module 5: Cybersecurity and Ethical Hacking

Topics Covered
  • Learning Unit 1: Advanced Cybersecurity Principles and Practices
  • Learning Unit 2: Penetration testing and ethical hacking methodologies
  • Learning Unit 3: Incident response and forensic analysis

Hands-on Activity: Hack the Box

Assessment
  • The assessment for this course includes a written test and a practical assessment to evaluate candidates’ capability to perform cybersecurity and ethical hacking. 
Learning Outcomes

By the end of the module, you will possess advanced knowledge and skills in cybersecurity concepts, penetration testing methodologies, incident response, and digital forensics, enabling them to apply appropriate methodologies effectively in real-world scenarios.

Module 6: Emerging Technologies and Trends

Topics Covered
  • Learning Unit 1: What are Emerging Technologies?
  • Learning Unit 2: How to approach Emerging Technologies?
  • Learning Unit 3: Exploration of Emerging Technologies in the IT industry
  • Learning Unit 4: Exploration of Digital Workplace Technologies
  • Learning Unit 5: Scenario-based Case Study
Assessment
  • The assessment is a written assessment.
Learning Outcomes

By the end of the module, you will possess a comprehensive understanding of key emerging technologies shaping the digital workplace, enabling them to analyse market trends, identify pitfalls, and propose transformative strategies leveraging technologies such as AI, Blockchain, IoT, and Cloud Computing to optimise enterprise operations.

Module 7: Capstone Project – Real-world IT Project

Overview

Real-world IT Project module comprises five learning units that aim to equip the trainees with the essential skills and knowledge to design, develop, and deliver a significant project in one of two key areas: Penetration Testing Campaign or Cloud Computing Solution.

Learning Units
  • Scope Capstone Project
  • Documentation of Project
  • Performing Work and Managing Stakeholder Communication
  • Delivering the Outcomes to the Stakeholders
  • Reviewing Work Performed for Capstone

Why Learn From Us

When you learn with us, you will earn an Advanced Certificate, acquiring extensive knowledge from highly experienced industry practitioners who develop and deliver top quality course content through experiential hands-on learning methodologies. What you can expect:

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Training led by practitioners with real-world industry experience

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Hands-on Practical Projects

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Comprehensive, up-to-date curriculum and courseware

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Post-course coaching and mentorship

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Career advisory and resources support

Post-Course Support and Outcomes

Post-Training Support for SCTP Courses - Complete Course, Coaching and mentoring, Job and career outcomes

Upon completing this Advanced Certificate programme, you will receive coaching and mentorship by our programme advisors to complete your capstone project. This capstone project also serves as your portfolio, showcasing your knowledge and skills.

Once the project is completed, you’ll gain access to our dedicated career advisory and resources support. Our career services team will be readily available to provide assistance to enhance your employability, such as Career Assistance Workshops, resume building and interview tips, and more.

Course Fees and Subsidies

Self-Sponsored

Advanced Certificate in Infocomm Technology (Infrastructure and Operations) Course Funding Table

Company Sponsored

Criteria and/or Requirements for Course Subsidies

Baseline Funding Criteria and/or Requirements

Trainee is 21 years old and above, and a

  • Singaporean Citizen; or
  • Permanent Resident; or
  • Long Term Visitor Pass Plus (LTVP+) Holder

Will be eligible for 70% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$3,270

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

Mid-Career Enhanced Subsidy (MCES) Criteria and/or Requirements

Trainee is 40 years old and above, and a Singaporean Citizen, will be eligible for 90% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$1,270

Course fees after subsidies can be further offset by SkillsFuture Credit.

Company-Sponsored (SMEs)

Enhanced Training Support for SMEs (ETSS) – 90% Funding

Eligible for SME Company-Sponsored, 21 years old and above, and a

  • Singapore Citizen; or
  • Permanent Resident; or
  • Long-Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$1,270

Company-Sponsored (Non-SMEs)

SkillsFuture Baseline Funding – 70% Funding

Eligible Non-SME Company-Sponsored, 21 years old and above, and a

  • Singaporean Citizen; or
  • Permanent Resident; or
  • Long Term Visitor Pass Plus (LTVP+) Holder

Nett course fee payable (including 9% GST): S$3,270


SkillsFuture Mid-Career Enhanced Subsidy (MCES) – 90% Funding

Eligible for Non-SME Company-Sponsored, Singapore Citizens, aged 40 years old and above

Nett course fee payable (including 9% GST): S$1,270

Additional Course Fee Funding Support (AFS) Criteria and/or Requirements

Trainee is 21 years old and above, a Singaporean Citzen, and

  • Has been in long-term unemployment of 6 months or more*; or
  • Recipient of ComCare Short-to-Medium Term Assistance (STMA)* or Workfare Income Supplement (WIS)*; or
  • Person with Disabilities

Will be eligible for 95% SkillsFuture Funding.

Nett course fee payable (including 9% GST): S$770

Course fees can be further offset by SkillsFuture Credit for Singapore Citizens aged 25 and above. Singapore Citizens aged 21 to 31 may also offset fees with the Post Secondary Education Account Funds.

*Supporting documents such as CPF, approval letter, and/or payout letter is required to be submitted upon registration. You may request a copy from MSF Social Service Offices or via CPF’s Workfare Portal.

AFS is only eligible for SkillsFuture Career Transition Programme applicants.

SCTP Course Schedules

Course Duration: 29.5 Days (236 hours)
Average duration to complete: 6 months

Nov 2024 Intake 

Location:
JTC Summit (Jurong East MRT)
8 Jurong Town Hall Road #27-01
Singapore 609434


Module 1: Advanced Hardware and Software Troubleshooting
25, 26, 27, 28 Nov 2024 (Mon-Thu) 9am – 6pm

Module 2: Advanced Network Administration
11-13, 16-18 Dec 2024 (Mon-Wed & Mon-Wed) 9am – 6pm

Module 3: Systems and Server Administration
26, 27, 30, 31 Dec, 02, 03 Jan 2025 (Thu, Fri, Mon, Tue, Thu, Fri) 9am – 6pm

Module 4: Cloud Computing
08-10, 13, & 14 Jan 2025 (Wed-Fri, Mon, Tue) 9am – 6pm

Module 5: Cybersecurity and Ethical Hacking
20-23 Jan 2025 (Mon-Thu) 9am – 6pm

Module 6: Emerging Technologies and Trends
03, 04 Feb 2025 (Mon, Tue) 9am – 6pm

Module 7: Capstone Project: Real-world IT Project
12, 13 Feb, 19 Mar 2025 (Wed, Thu, Wed)

Dec 2024 Intake 

Location:
JTC Summit (Jurong East MRT)
8 Jurong Town Hall Road #27-01
Singapore 609434


Module 1: Advanced Hardware and Software Troubleshooting
19, 20, 23, 24 Dec 2024 (Thu, Fri, Mon, Tue) 9am – 6pm

Module 2: Advanced Network Administration
30, 31 Dec, 02, 03, 06, 07 Jan 2025 (Mon, Tue, Thu, Fri, Mon, Tue) 9am – 6pm

Module 3: Systems and Server Administration
15-17, 20-22 Jan 2025 (Wed-Fri, Mon-Wed) 9am – 6pm

Module 4: Cloud Computing
05-07, 10-11 Feb 2025 (Wed-Fri, Mon, Tue) 9am – 6pm

Module 5: Cybersecurity and Ethical Hacking
17-20 Feb 2025 (Mon-Thu) 9am – 6pm

Module 6: Emerging Technologies and Trends
24, 25 Feb 2025 (Mon, Tue) 9am – 6pm

Module 7: Capstone Project: Real-world IT Project
03, 04 Mar, 09 Apr 2025 (Mon, Tue, Wed)

Jan 2025 Weekend Intake 

Location:
JTC Summit (Jurong East MRT)
8 Jurong Town Hall Road #27-01
Singapore 609434


Module 1: Advanced Hardware and Software Troubleshooting
04, 05, 11, 12 Jan 2024 (2 Sat & 2 Sun) 9am – 6pm

Module 2: Advanced Network Administration
18, 19, 25, 26 Jan, 08, 09 Feb 2025 (3 Sat & 3 Sun) 9am – 6pm

Module 3: Systems and Server Administration
15, 16, 22, 23 Feb, 01, 02 Mar 2025 (3 Sat & 3 Sun) 9am – 6pm

Module 4: Cloud Computing
08, 09, 15, 16, 22 Mar 2025 (Sat, Sun, Sat, Sun, Sat) 9am – 6pm

Module 5: Cybersecurity and Ethical Hacking
29, 30, 05, 06 Apr 2025 (2 Sat & 2 Sun) 9am – 6pm

Module 6: Emerging Technologies and Trends
12, 13 Apr 2025 (Sat, Sun) 9am – 6pm

Module 7: Capstone Project: Real-world IT Project
19, 20 Apr, 24 May 2025 (Sat, Sun, Sat)

Jan 2025 Intake 

Location:
International Plaza (Tanjong Pagar MRT)
10 Anson Road #34-08
Singapore 079903


Module 1: Advanced Hardware and Software Troubleshooting
06, 07, 08, 09 Jan 2025 (Mon-Thu) 9am – 6pm

Module 2: Advanced Network Administration
14-17, 20-21 Jan 2025 (Tue-Fri, Mon, Tue) 9am – 6pm

Module 3: Systems and Server Administration
04-07, 10 & 11 Feb 2025 (Tue-Fri, Mon, Tue) 9am – 6pm

Module 4: Cloud Computing
17-21 Feb 2025 (Mon-Fri) 9am – 6pm

Module 5: Cybersecurity and Ethical Hacking
25-28 Feb 2025 (Tue-Fri) 9am – 6pm

Module 6: Emerging Technologies and Trends
06-07 Mar 2025 (Thu, Fri) 9am – 6pm

Module 7: Capstone Project: Real-world IT Project
13, 14 Mar, 16 Apr 2025 (Thu, Fri, Wed)

Frequently Asked Questions (FAQ)

What is an Advanced Certificate and how is it different from the Certificate in Infocomm Technology (Infrastructure and Operations)?

In Singapore, an Advanced Certificate is typically a higher qualification than a regular Certificate. If you’re considering the Advanced Certificate in Infocomm Technology (Infrastructure & Operations), you likely already have a basic understanding of IT. The Advanced Certificate involves more in-depth study and a higher level of difficulty.

What is the course duration for the Advanced Certificate in Infocomm Technology (Infrastructure and Operations)?

The course duration is 29.5 days (236 hours). The average duration to complete this course is 6 months.

What is covered in the Advanced Certificate in Infocomm Technology (Infrastructure & Operations) course?

This course builds on your existing IT knowledge and equips you with advanced troubleshooting skills for hardware, software, and networks. You’ll also learn to manage Microsoft Server environments, including Active Directory, storage solutions, and virtualisation with Hyper-V.
To find out more about all the modules covered in the course, refer to our course curriculum above.

Who is the Advanced Certificate in Infocomm Technology (Infrastructure and Operations) for?

This Advanced Certificate is ideal for IT professionals in Singapore looking to advance their careers in infrastructure and operations. It’s also suitable for individuals with an existing foundation in IT who want to specialise in server administration and network troubleshooting.

Is there a hands-on component in the Advanced Certificate in Infocomm Technology (Infrastructure and Operations) course?

Yes, the course includes hands-on activities and a Capstone Project at the end of this course. This is to solidify your understanding of the concepts and allow you to practice your newly acquired skills in real-world scenarios. 

What are the prerequisites for the Advanced Certificate in Infocomm Technology (Infrastructure and Operations)?

A basic understanding of IT concepts and experience with Windows operating systems are recommended.

For more information on the eligibility requirements, please visit our course page or contact our team.

How do I register for the course?

You can register for the programme here.

What are the course schedules?

We have multiple intakes available. Please check our course schedule above for the latest schedules or if you require more assistance, drop us a message and our course consultants will be happy to help.

Are there any subsidies available?

Yes, you may be eligible for subsidies to help you offset the cost of the Advanced Certificate in Infocomm Technology (Infrastructure & Operations) course with up to 95% SkillsFuture funding. 

For more details on the courses and available funding, check out the course fees and subsidies section above or get in touch with our team for further clarification.

Speak to a programme consultant

Have questions? Speak to our program consultants!

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