WSQ AI in HR: Transforming Talent Acquisition & Workforce Management
Course Description
This WSQ course empowers HR professionals, managers, and SME owners with practical skills to enhance workforce planning and people management using AI technologies. Specifically designed for working adults, the course introduces powerful tools such as ChatGPT, Microsoft Copilot, and DeepSeek to streamline HR functions and improve decision-making processes.
Participants will learn to optimise hiring strategies, forecast future manpower and skills needs, analyse workforce capabilities, and identify productivity opportunities through AI-driven insights. The course also explores ethical considerations in AI adoption within HR, ensuring fairness and compliance. Participants will gain knowledge of statistical techniques for conducting performance reviews, automating HR workflows, and monitoring workforce well-being and skill flexibility.
Through a blend of real-world case studies, live demonstrations, and interactive activities, participants will develop the ability to apply these AI tools effectively in their daily HR practices. By the end of the course, participants will be equipped to design smarter, data-informed HR strategies that align with organisational goals, support sustainable growth, and foster a fair and adaptive workforce. This hands-on, outcome-oriented course ensures that participants leave with practical solutions to modern HR challenges.
Prerequisites
- 1 GCE ‘O’ level or equivalent (≥ 21 years old); or
- NITEC/Higher NITEC (≥ 21 years old); or
- Mature candidates (≥ 30 years old with 8 years of work experience); or
- Candidates with other qualifications will be considered on a case-by-case basis
- Experience with human resources: Nil to Minimal one year of work experience with knowledge of human resources.
Course Objectives
By the end of this course, you should be able to:
- Utilise AI to review and refine hiring-related workforce execution plans by aligning recruitment stages, role requirements, volumes, and timelines with project and/or functional objectives.
- Review workforce execution plans by considering workforce trend signals affecting future manpower demand, including market conditions, business direction, attrition, automation, and ethical AI requirements, in relation to project and/or functional objectives
- Adapt mathematical models using AI-supported analysis to conduct statistical analyses of manpower demand to identify projected skills gaps by role.
- Develop manpower forecasts for required job roles and positions using performance evidence such as KPIs, competencies, and potential as parameters to assess role readiness and succession coverage.
- Adapt mathematical models for statistical analysis of engagement, capacity, and capability indicators of the existing workforce to identify patterns, outliers, and trends.
- Review workforce execution plans and contractor productivity metrics (RCs and CCs) to assess substitution options such as skills mix changes, automation, redeployment, and outsourcing, using elasticity principles to support project and functional objectives while enhancing workforce flexibility and resilience
Course Outline
Learning Unit 1: Foundations of Smarter Hiring and Candidate Experience with AI
- Smarter Hiring with AI Tools
- Enhancing the Job Seeker Experience with AI
Learning Unit 2: Understanding Workforce Trends and Ethical AI Practices
- Prompt Engineering for HR Professionals – Go Beyond the Basics
Learning Unit 3: Techniques for Identifying Skills Gaps and Optimising Learning Paths
- Identifying Skills Gaps and Planning Training with AI
Learning Unit 4: Data-Driven Performance Reviews and Forecasting Accuracy
- Making Performance Reviews Fairer and Smarter with AI
- Brainstorming HR Improvements with the Help of AI
Learning Unit 5: Applying Statistical Analysis to Workforce Engagement and Capacity
- Using AI to Improve Employee Engagement & Well-being
Learning Unit 6: Strategic HR Planning through Elasticity and Workforce Flexibility
- Understanding Your Team Better with AI Insights
- Automating Everyday HR Tasks with AI
Fees and Subsidies
*Eligible for Singaporean Citizens, Permanent Residents, and Long-Term Visit Pass Plus Holders
Course Fee:
S$1800 (exclusive of 9% GST)
Course Fee After Eligible SSG Subsidies:
From S$702 (inclusive of 9% GST) after 70% SSG Subsidies
| Learners | |
| Singaporean Citizens ≥ 40 years old | S$702 (after SSG 70% Funding) SkillsFuture Credits can be used on top of existing subsidies |
| Singaporean Citizens, PRs or LTVP+ Holders ≥ 21 years old | S$1062 (after SSG 50% Funding) For Singapore Citizens learners aged ≥ 25 years old SkillsFuture Credits can be used on top of existing subsidies.For Singapore Citizens aged 17-30 Post Secondary Education Account Funds can be used. |
| Learners | SMEs | Non-SMEs |
| Singaporean Citizens ≥ 40 years old | S$702 (after SSG 70% Funding) SkillsFuture Enterprise Credits (SFEC) can be used on top of existing subsidies |
S$702 (after SSG 70% Funding) SkillsFuture Enterprise Credits (SFEC) can be used on top of existing subsidies |
| Singaporean Citizens, PRs or LTVP+ Holders ≥ 21 years old | S$1062 (after SSG 50% Funding) SkillsFuture Enterprise Credits (SFEC) can be used on top of existing subsidies |
All prices are inclusive of 9% GST.
Important Reminder: Your PSEA claim needs to be submitted at least 1 month before the course’s commencement date. Should you miss this deadline, an alternative payment method must be used to secure your spot in the course. After the disbursement of your PSEA funds to us, we will reach out to initiate the refund process.
WSQ AI in HR: Transforming Talent Acquisition & Workforce Management
Course Duration:
3 Days (9.00am – 6.00pm)
Course Fee Details:
$702 (incl. of 9% GST) after 70% SkillsFuture Subsidy
SkillsFuture Credits & PSEA claimable
SkillsFuture Enterprise Credits claimable
Nett Course Fee
$702
Course Schedule
| Course Name | Duration | Month | Date | Venue | Remarks |
|---|---|---|---|---|---|
| WSQ AI in HR: Transforming Talent Acquisition & Workforce Management TGS-2026062745 | 3 Days (9:00am - 6:00pm) | May 2026 | 26,28,29 | International Plaza | Weekdays |
| 30 May, 06 & 07 Jun | JTC Summit | Weekends | |||
| June 2026 | 10-12 | JTC Summit | Weekdays | ||
| 13,14,20 | International Plaza | Weekends | |||
| 17-19 | International Plaza | Weekdays |
Have some questions? Contact us.