Mastering AI-powered Tools for Administrative Productivity 

What You Will Learn to Do

• Draft memos, emails, and minutes in half the time.
  Tell AI what you need and get a solid first draft in seconds. You review, you edit, you send. No more staring at a blank page.
• Turn any long report into a quick summary.
  Paste a lengthy policy document, a research paper, or a meeting brief and get the key points pulled out for you instantly.
• Prepare presentations and briefings without the stress.
  Describe your topic and your audience and let AI build the structure. You fill in the details and make it yours.
• Handle correspondence and queries more efficiently.
  Draft clear, professional replies to common queries faster than ever, with the right tone every time.
• Use AI as your personal research assistant.
  Ask it to find information, compare options, explain concepts, or pull out data from documents you upload. No more hours of manual searching.
• Know which AI tools are safe to use for government work.
  Understand the difference between tools cleared for official use and tools that should only be used for non-sensitive tasks. Stay confident and stay compliant.

Course Requirements

• Bring Your Own Laptop
• Windows or Mac. Chrome browser recommended.
• Participants on government-issued devices should confirm that browser access to the workshop tools is not restricted by their agency’s IT policy before attending.

Topic Outline

1. AI Tools Today: What Is Out There and What Is Already Available to You
2. How to Talk to AI: Getting Useful Results Every Time
3. AI for Writing and Correspondence: Memos, Emails and Queries
4. AI for Meetings: Minutes, Summaries and Follow-up Actions
5. AI for Presentations and Briefings: From Topic to Deck in Minutes
6. AI for Research: Finding Information and Making Sense of Long Documents
7. AI as Your Thinking Helper: Checking Your Work and Exploring Ideas
8. Using AI Wisely: What Is Safe, What to Watch Out For, and What Comes Next

All demonstrations and exercises use current, browser-based AI tools. Core activities use tools with free or standard-access tiers. Some demonstration sessions use tools at a low-cost paid tier, demonstrated by the trainer and projected to the room. Participants will be advised of any account requirements during pre-course communications.

What You Will Walk Away With

• Confidence to use AI tools for your daily work without worrying about getting it wrong
• Practical skills for drafting documents, preparing presentations, and summarising reports faster
• A simple personal checklist for deciding when to use AI and when to do things yourself
• A clear understanding of which AI tools are appropriate for official government work
• Ideas and shortcuts you can share with your team the moment you get back to the office

Learning Outcomes

By the end of this course, you should be able to:

• Use AI tools to draft common work documents including emails, memos, meeting minutes, and presentation outlines with less time and effort.
• Apply simple techniques to get more useful and accurate results from any AI tool.
• Summarise and extract key information from long documents using AI tools quickly and accurately.
• Identify which AI tools are cleared for use with government data and apply them appropriately within official guidelines.
• Demonstrate basic confidence in using AI tools independently for everyday administrative and productivity tasks.

Who Should Attend

This workshop is open to all participants regardless of rank or technical background. No prior experience with AI tools is required.

It is especially useful for participants who regularly handle any of the following at work: drafting correspondence, preparing briefings or presentations, attending or running meetings, summarising reports, or responding to queries from internal and external stakeholders.