About the Event:

Generative & Agentic AI is no longer a future concept – it is a practical tool that SMEs can apply today to improve productivity, decision-making, workforce effectiveness, and unlock new opportunities for profitability.

This half-day seminar, delivered in collaboration with e2i, explores how SMEs can adopt Generative and Agentic AI into transformation projects that strengthen business capabilities and deliver meaningful workforce outcomes. Participants will gain practical insights into applying AI across key business functions, including Sales & Marketing, HR, Finance, Business Intelligence, Operations, and Inventory.

Featuring Salesforce, whose participation brings valuable industry perspectives on how AI-powered CRM and automation can enable smarter customer engagement, streamlined sales processes, and data-driven decision-making – demonstrating a real-world example of AI adoption leading to growth in revenue & profitability.

Participants will also learn how to tap into available government support schemes to accelerate their AI adoption journey.

Event Outline

• 2:00pm – Registration / Networking
• 2:15pm – Welcome by e2i
• 2:20pm – How businesses are staying ahead of competition with AI — Teck Yang Lim, Head of Sales, Singapore Growth Business, Salesforce
• 3:00pm – Unlocking Workforce Potential and Business Transformation — Claudia Wei, Assistant Director Modern Services, NTUC’s e2i
• 3:30pm – GenAI for Everyday Work: Practical Skills to Transform Productivity Across Business Functions — Rodney Tay, Trainer, Behavioural Intelligence, Leadership Guide & Mentor, Counsellor, @ASK Training
• 4:00pm – Refreshments and Networking
• 5:00pm – End of Event

Speakers

NTUC’s Employment and Employability Institute (NTUC’s e2i)
Session title: Unlocking Workforce Potential and Business Transformation
Speaker: Claudia Wei, Assistant Director Modern Services

Salesforce
Session title: How businesses are staying ahead of competition with AI
Speaker: Teck Yang Lim, Head of Sales, Singapore Growth Business

ASK Training
Session title: GenAI for Everyday Work: Practical Skills to Transform Productivity Across Business Functions
Speaker: Rodney Tay, Trainer, Behavioural Intelligence, Leadership Guide & Mentor, Counseller

Who Should Attend?

Designed for SME leaders, directors, and PMETs, this session bridges AI skills development, technology exploration, and transformation planning, helping organisations move from experimentation toward practical and scalable impact.

Seats are limited. Confirmation email will be sent to approved registrants only.