AI Course: Mastering ChatGPT
for Strategic Communication
Elevate your communication skills with our ChatGPT course in Singapore—master prompt engineering, bias mitigation, conflict resolution, and AI-augmented workflows for efficient workplace exchanges.
Nett Course Fee
$817.50
Course Description
Embark on a journey to master ChatGPT for enhancing strategic communication among professionals, ensuring effective and impactful interactions with both internal stakeholders and external customers. Whether you are searching for an AI course that strengthens corporate communication, or a specialised ChatGPT course that immerses you in hands-on ChatGPT training, this programme answers the call by uniting cutting-edge prompt engineering with practical application.
This course is meticulously designed to equip you with the knowledge and skills to leverage ChatGPT and other AI tools in various communication scenarios—ensuring precision, reducing bias, and fostering a collaborative communication environment through intensive AI training modules. You will learn to lLeverage ChatGPT for effective email communication and report generation while exploring more advanced capabilities like data analysis, video creation, and scalable AI workflows. In addition, you will practise scenario-based conflict management techniques, refine your corporate communication style, and discover the power of workflow mapping to orchestrate seamless processes across your organisation all using AI.
Course Objectives
By the end of the course, you would be able to:
- Have a robust understanding of ChatGPT and it’s capabilities in strategic communication
- Be adept in utilising ChatGPT for various communication mediums, ensuring clarity, conciseness and impact.
- Understand and mitigate biases in communication using ChatGPT, ensuring fairness and inclusivitiy.
- Apply ChatGPT in conflict management, crafting scenarios and responses that adhere to various conflict management styles.
- Implement AI-augmented workflows, enhancing efficiency and productivity in communication processes
Course Outline
Introduction to ChatGPT
- The two key variables in using ChatGPT: prompts + training data
- Best practice in prompt engineering
- Use frameworks to add structure and clarity to craft effective prompts
Deep Dive into ChatGPT
- Capabilities of ChatGPT: e.g, summarising, idea generation, etc
- Enhanced features: e.g. chart generation, PowerPoint, Word, Excel creation
- Plugins: ranging from creation of videos, to data analysis
Effective Communication with ChatGPT
- Amplify the principles of effective communication with ChatGPT
- Leverage ChatGPT for effective email communication, generating reports, etc
- Hands-on: participants to learn how to use ChatGPT for effective communication
Combating Biases in ChatGPT
- Understanding biases in ChatGPT
- How to use Hofstede model of six dimensions of national cultures with ChatGPT
- Leveraging ChatGPT to highlight and neutralise biases by incorporating the Hofstede model
Conflict Management with ChatGPT
- Understand the 5 conflict management style – Thomas Kilman Conflict Management Tool
- How to use ChatGPT to generate the various scenarios to handle conflict management
- Hands-on: Participants to evaluate their own conflict management style and how to use ChatGPT to address it
AI-Augmented Workflow
- Dive into the process of mapping workflow that can be enabled by AI
- Showcasing numerous case studies in AI-augmented workflow
- Introducing a range of AI tools for different workflow
Mastering ChatGPT for Strategic Communication
Course Duration:
1 Day (9.00am – 5.00pm)
Course Fee Details:
S$817.50 (incl. of 9% GST)
This course is not eligible for SDF Grant.
Course Schedule
| Course | Duration | Months | Available Date(s) | Venue | Remarks | ||||
|---|---|---|---|---|---|---|---|---|---|
| Mastering ChatGPT for Strategic Communication ASKCHAT | 1 Day (9:00am - 5:00pm) | September 2025 | 15 | Hotel | Weekdays | ||||
| November 2025 | 04 | Hotel | Weekdays |
FAQs
Have a few questions on your mind? See below for some frequently asked questions. Should you have further questions, please feel free to contact us.
Are there certifications for ChatGPT?
Yes, and ASK Training offers certification in Singapore that provides practical, hands-on training. Our certificate validates your ability to use ChatGPT for communication, content creation, and workflow automation. While no official certificate exists from OpenAI, recognised platforms like Microsoft Learn, DeepLearning.AI and LinkedIn Learning also offer credentials. ASK Training ensures you’re equipped with real-world skills employers value—especially when backed by a strong portfolio.
Is it difficult to learn ChatGPT?
No. Most people get useful results quickly. With 10–15 hours of practice, you can learn prompts, tone control, and chaining techniques. Deeper skills like API use or brand alignment take longer, but guided courses help. The biggest challenge is staying updated, as ChatGPT evolves fast. With curiosity and hands-on practice, it’s very learnable.
How does ChatGPT work?
ChatGPT works by using a type of artificial intelligence called a large language model, developed by OpenAI. It’s trained on vast amounts of text to understand patterns in language, so it can generate human-like responses. When you type a prompt, ChatGPT predicts what should come next, based on context and intent. It doesn’t “think” or “know” like a person—it generates text based on probabilities. The model improves with feedback and updates, and can handle tasks like summarizing, drafting, or even coding, all by recognizing patterns in language data.