ASK Training

Course Description

You will learn how to customize Outlook, use Quick Steps, create folder pane shortcuts, customize the Navigation bar, customize their messages and signatures, and set up automatic replies.

Course Objectives

At the end of this course, you should be able to:

Use calendars to schedule both online and offline appointments

Create and manage multiple calendars and view them side-by-side or overlaid. Add a second time zone and collaborating with other users

Understand the psychological methods to connect with people and create trust as quickly as within the first minutes of knowing them

Give delegate permissions, take and track a Vote

Write notes of discussions and minutes of meetings

Use the Journal and working with Notes

Work effectively on the computer desktop using icons

Organize and find Information efficiently by using Advanced Find

Understand the eight dimensions of the Happiness DNA

Automate commands by managing Quick Steps, creating and managing Rules

Recognize the importance of email etiquette

Manage Outlook Data by Mailbox Cleanup, use AutoArchive, manual Archiving and Retrieving Information, Importing & Exporting Information

Use calendars to schedule both online and offline appointments

Create and manage multiple calendars and view them side-by-side or overlaid. Add a second time zone and collaborating with other users

Understand the psychological methods to connect with people and create trust as quickly as within the first minutes of knowing them

Give delegate permissions, take and track a Vote

Write notes of discussions and minutes of meetings

Use the Journal and working with Notes

Work effectively on the computer desktop using icons

Organize and find Information efficiently by using Advanced Find

Understand the eight dimensions of the Happiness DNA

Automate commands by managing Quick Steps, creating and managing Rules

Recognize the importance of email etiquette

Manage Outlook Data by Mailbox Cleanup, use AutoArchive, manual Archiving and Retrieving Information, Importing & Exporting Information

Course Outline

You will be learning the following:

  • Schedule Appointments & an Event
  • Edit & Rescheduling Appointments & Events
  • Working with Recurring Appointments
  • Setting Availability
  • Color-coding Appointments
  • Setting Reminders
  • Viewing Calendar Items
  • Changing the Appearance of a Calendar
  • Changing Work Days and Times
  • Creating Additional Calendars
  • Viewing Calendars Side-by-Side or Overlaid
  • Adding a Second Time Zone
  • Add, Change, Sort and Update Task
  • Creating a Recurring Task
  • Attaching an Item to a Task
  • Assigning and Completing Tasks
  • Printing Task
  • Using Instant Search & Refining a Search
  • Using Advanced Find
  • Create & Use Search Folders
  • Modifying and Deleting Search Folders
  • Sorting and Grouping Information
  • Filtering Information
  • Using the People Pane
  • Using Mailbox Cleanup
  • Using AutoArchive
  • Manually Archiving and Retrieving Information
  • Importing & Exporting Information
  • Work with Personal Folders Files & Offline Folders
  • RSS Feeds
  • Using the Tools Together
  • Using Outlook Web App
  • Using Microsoft Lync in Outlook
  • Connecting to Social Networks
  • Using the Outlook Social Connector
  • Sharing Your Calendar & Opening Shared Calendars
  • Using Schedule View & Scheduling Meetings
  • Responding to a Meeting Request
  • Working with Calendar Groups
  • Marking an Appointment as Private
  • Publishing Your Calendar on the Internet
  • Sharing Outlook Folders
  • Giving Delegate Permissions
  • Taking and Tracking a Vote
  • Working with Public Folders
  • Display the Journal & Create Journal Entry Manually
  • Relating a Journal Entry to a Contact
  • Opening, Modifying and Deleting a Journal Entry
  • Changing Journal Views
  • Working with Notes
  • Managing Quick Steps
  • Creating and Managing Rules
  • Creating a Rule with the Rules Wizard
  • Customizing the Ribbon
  • Customizing the Quick Access Toolbar
  • Using and
  • Customizing AutoCorrect
  • Customizing Outlook Today
  • Starting Outlook Automatically
  • Adding Fields to a View & Creating a Custom View
  • Using Custom Groups
  • The Weather Bar
  • Changing Outlook’s Default Options
  • Managing Accounts

Course Fees And Grants

S$267.50 per participant (Inc. GST)

Click here for UTAP Fundings

 

Applicants may use SkillsFuture Credit for this course

SKILLSFUTURE CREDIT
> Check your account

Absentees will be charged the full course fee.

Course Schedule

CourseCodeVenueOct-21Nov-21Dec-21Jan-21Feb-21Mar-21
Microsoft Outlook 2019 – Intermediate and AdvancedTGS-2020502878JTC Summit---14-11
TGS-2020502878Mountbatten Square-10--11-

Registration

For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.

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COURSE FEES AND GRANTS

S$267.50 per participant (Inc. GST)

Click here for UTAP Fundings

 

Applicants may use SkillsFuture Credit for this course

SKILLSFUTURE CREDIT
> Check your account

Absentees will be charged the full course fee.

REGISTRATION

For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.

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