Microsoft Outlook 2019 – Basic and Intermediate New

Program Fundamentals

• Starting Outlook 2019
• Understanding the Outlook 2019 Program Screen
• Understanding Items & the Message Window
• Giving Commands in Outlook
• Using Command Shortcuts
• Using the Navigation Bar & Reading Pane
• Using the To-Do Bar & Using Help

Composing and Sending Email

• Composing and Sending an Email Message
• Specifying Message Options
• Formatting Text
• Checking your Spelling
• Working with Hyperlinks
• Attaching a File to a Message

Receiving Email

• Receive, Read, Reply, Forward & Delete a Message
• Using the Inline Feature & Opening an Attachment
• Flagging a Message for Follow-up
• Using Color Categories
• View and Manage a Conversations
• Sorting Messages
• Changing Views
• Printing a Message

More Email Features

• Saving Unfinished Messages (Drafts)
• Recalling & Resending a Message
• Using the Out of Office Assistant
• Delaying Sending a Message
• Using Quick Steps
• Inserting a Signature
• Using Stationery and Themes
• Changing Message Format
• Dealing with Junk Email
• Add Address to the Safe & Blocked Senders List
• Changing Outlook’s Security Settings
• Inserting Screenshots

Working with Contacts

• Introduction to the Address Book
• Adding a Contact and from an Email
• Edit, Delete, View and Sort Contacts
• Mapping a Contact’s Address
• Working in a Contact Window
• Finding and Organizing Contacts
• Creating a Contact Group
• Printing the Contacts List

Using the Calendar

• View & Navigating the Calendar
• Scheduling Appointments & an Event
• Edit & Rescheduling Appointments and Events
• Working with Recurring Appointments
• Setting Availability
• Color-coding Appointments
• Setting Reminders
• Viewing Calendar Items
• Changing the Appearance of a Calendar
• Changing Work Days and Times
• Printing the Calendar

Collaborating with Other Users

• Using Schedule View
• Responding to a Meeting Request
• Taking and Tracking a Vote

Organizing and Finding Information

• Create, Use and Manage Folders
• Using Instant Search & Refining a Search
• Using Advanced Find
• Sorting and Grouping Information
• Filtering Information
• Using the People Pane

Managing Outlook Data

• Using Mailbox Cleanup
• Using AutoArchive
• Working with Personal Folders Files

Microsoft Outlook 2019 – Basic and Intermediate course is suitable for beginners with basic knowledge of Computers and Windows. It helps individuals to be able to understand the concepts and the features in Outlook. The features will include sending and receiving Email messages, schedule appointments, and organizing contacts and addresses. It will also remind you of the tasks you need to complete.

User: Secretary and Admin Executive are recommended to attend this course.