ASK Training

Course Description

This course is designed for participants who want to gain the necessary skills to kick-start with the use of Microsoft Outlook 2019.

 

You will learn how Outlook manages all aspects of email communications, such as using the Outlook calendar to manage appointments and meetings, using Outlook’s People workspace to manage your contact information, creating Tasks and Notes for yourself in Outlook, and customizing the Outlook interface to serve your own personal needs.

Course Objectives

At the end of this course, you should be able to:

Compose and send an email message with specific message option including using of Hyperlinks

Compose and send an email message with specific message option including using of Hyperlinks

Use the Inline feature flag a message for follow up and use of colour  categories

Use the Inline feature, flag a message for follow-up and use of colour categories

Manage conversations sort messages and delay sending of  message

Manage conversations, sort messages and delay sending of message

Use of Quick Steps and keep track of tasks

Use of Quick Steps and keep track of tasks

Managing of calendars such as scheduling of appointments

Managing of calendars such as scheduling of appointments

Organize your contacts and addresses such as create groups

Organize your contacts and addresses such as create groups

Compose and send an email message with specific message option including using of Hyperlinks

Compose and send an email message with specific message option including using of Hyperlinks

Use the Inline feature flag a message for follow up and use of colour  categories

Use the Inline feature, flag a message for follow-up and use of colour categories

Manage conversations sort messages and delay sending of  message

Manage conversations, sort messages and delay sending of message

Use of Quick Steps and keep track of tasks

Use of Quick Steps and keep track of tasks

Managing of calendars such as scheduling of appointments

Managing of calendars such as scheduling of appointments

Organize your contacts and addresses such as create groups

Organize your contacts and addresses such as create groups

Course Outline

You will be learning the following:

  • Starting Outlook 2019
  • Understanding the Outlook 2019 Program Screen
  • Understanding Items & the Message Window
  • Giving Commands in Outlook
  • Using Command Shortcuts
  • Using the Navigation Bar & Reading Pane
  • Using the To-Do Bar & Using Help
  • Receive, Read, Reply, Forward & Delete a Message
  • Using the Inline Feature & Opening an Attachment
  • Flagging a Message for Follow-up
  • Using Color Categories
  • View and Manage a Conversations
  • Sorting Messages
  • Changing Views
  • Printing a Message
  • Introduction to the Address Book
  • Adding a Contact and from an Email
  • Edit, Delete, View and Sort Contacts
  • Mapping a Contact’s Address
  • Working in a Contact Window
  • Finding and Organizing Contacts
  • Creating a Contact Group
  • Printing the Contacts List
  • Using Schedule View
  • Responding to a Meeting Request
  • Taking and Tracking a Vote
  • Using Mailbox Cleanup
  • Using AutoArchive
  • Working with Personal Folders Files
  • Composing and Sending an Email Message
  • Specifying Message Options
  • Formatting Text
  • Checking your Spelling
  • Working with Hyperlinks
  • Attaching a File to a Message
  • Saving Unfinished Messages (Drafts)
  • Recalling & Resending a Message
  • Using the Out of Office Assistant
  • Delaying Sending a Message
  • Using Quick Steps
  • Inserting a Signature
  • Using Stationery and Themes
  • Changing Message Format
  • Dealing with Junk Email
  • Add Address to the Safe & Blocked Senders List
  • Changing Outlook’s Security Settings
  • Inserting Screenshots
  • View & Navigating the Calendar
  • Scheduling Appointments & an Event
  • Edit & Rescheduling Appointments and Events
  • Working with Recurring Appointments
  • Setting Availability
  • Color-coding Appointments
  • Setting Reminders
  • Viewing Calendar Items
  • Changing the Appearance of a Calendar
  • Changing Work Days and Times
  • Printing the Calendar
  • Create, Use and Manage Folders
  • Using Instant Search & Refining a Search
  • Using Advanced Find
  • Sorting and Grouping Information
  • Filtering Information
  • Using the People Pane

Course Fees And Grants

S$267.50  per participant (Incl. GST)

 

Click here for UTAP Fundings

 

Applicants may use SkillsFuture Credit for this course

 

SKILLSFUTURE CREDIT
> Check your account

Absentees will be charged the full course fee.

Course Schedule

CourseCodeVenueMay-21Jun-21Jul-21Aug-21Sep-21Oct-21Nov-21Dec-21
Microsoft Outlook 2019 – Basic and IntermediateTGS-2020502877JTC Summit19--11--09-
TGS-2020502877Mountbatten Square--27-01--02

Registration

For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.

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COURSE FEES AND GRANTS

S$267.50  per participant (Incl. GST)

 

Click here for UTAP Fundings

 

Applicants may use SkillsFuture Credit for this course

 

SKILLSFUTURE CREDIT
> Check your account

Absentees will be charged the full course fee.

REGISTRATION

For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.

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