Microsoft Outlook 2019 – Basic and Intermediate New

Course Code: ASKKB9

Microsoft Outlook 2019 – Basic and Intermediate

This course is designed for participants who want to gain the necessary skills to kick-start with the use of Microsoft Outlook 2019.

Microsoft Outlook 2019 – Basic and Intermediate

You will learn how Outlook manages all aspects of email communications, such as using the Outlook calendar to manage appointments and meetings, using Outlook’s People workspace to manage your contact information, creating Tasks and Notes for yourself in Outlook, and customizing the Outlook interface to serve your own personal needs.

In the 1-day training, you will learn how Outlook allows you to manage all aspects of email communications.

You will be able to

  • Compose and send an email message with specific message option including using of Hyperlinks
  • Use the Inline feature, flag a message for follow-up and use of colour categories
  • Manage conversations, sort messages and delay sending of message
  • Use of Quick Steps and keep track of tasks
  • Managing of calendars such as scheduling of appointments.
  • Organize your contacts and addresses such as create groups.
  • Use instant search, refine a search and advanced find for messages
  • Course Dates and Venue

    Course Duration: 1 day (8 hours), 9:00a.m. – 5:00p.m.

    Microsoft Outlook 2019 – Basic and IntermediateJTC Summit21-14-10-
    Mountbatten Square-12-20-03

    September 2015

  • Program Fundamentals

    • Starting Outlook 2019
    • Understanding the Outlook 2019 Program Screen
    • Understanding Items & the Message Window
    • Giving Commands in Outlook
    • Using Command Shortcuts
    • Using the Navigation Bar & Reading Pane
    • Using the To-Do Bar & Using Help

    Composing and Sending Email

    • Composing and Sending an Email Message
    • Specifying Message Options
    • Formatting Text
    • Checking your Spelling
    • Working with Hyperlinks
    • Attaching a File to a Message

    Receiving Email

    • Receive, Read, Reply, Forward & Delete a Message
    • Using the Inline Feature & Opening an Attachment
    • Flagging a Message for Follow-up
    • Using Color Categories
    • View and Manage a Conversations
    • Sorting Messages
    • Changing Views
    • Printing a Message

    More Email Features

    • Saving Unfinished Messages (Drafts)
    • Recalling & Resending a Message
    • Using the Out of Office Assistant
    • Delaying Sending a Message
    • Using Quick Steps
    • Inserting a Signature
    • Using Stationery and Themes
    • Changing Message Format
    • Dealing with Junk Email
    • Add Address to the Safe & Blocked Senders List
    • Changing Outlook’s Security Settings
    • Inserting Screenshots

    Working with Contacts

    • Introduction to the Address Book
    • Adding a Contact and from an Email
    • Edit, Delete, View and Sort Contacts
    • Mapping a Contact’s Address
    • Working in a Contact Window
    • Finding and Organizing Contacts
    • Creating a Contact Group
    • Printing the Contacts List

    Using the Calendar

    • View & Navigating the Calendar
    • Scheduling Appointments & an Event
    • Edit & Rescheduling Appointments and Events
    • Working with Recurring Appointments
    • Setting Availability
    • Color-coding Appointments
    • Setting Reminders
    • Viewing Calendar Items
    • Changing the Appearance of a Calendar
    • Changing Work Days and Times
    • Printing the Calendar

    Collaborating with Other Users

    • Using Schedule View
    • Responding to a Meeting Request
    • Taking and Tracking a Vote

    Organizing and Finding Information

    • Create, Use and Manage Folders
    • Using Instant Search & Refining a Search
    • Using Advanced Find
    • Sorting and Grouping Information
    • Filtering Information
    • Using the People Pane

    Managing Outlook Data

    • Using Mailbox Cleanup
    • Using AutoArchive
    • Working with Personal Folders Files
  • Microsoft Outlook 2019 – Basic and Intermediate course is suitable for beginners with basic knowledge of Computers and Windows. It helps individuals to be able to understand the concepts and the features in Outlook. The features will include sending and receiving Email messages, schedule appointments, and organizing contacts and addresses. It will also remind you of the tasks you need to complete.

    User: Secretary and Admin Executive are recommended to attend this course.

Fees and Grants

$267.50 per participant (Inc. GST)

SDF subsidy: $2 per training hour. please refer to Course Fee and Absentee Payroll Funding 

Click here for UTAP Fundings

Applicants may use SkillsFuture Credit for this course


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Microsoft Outlook 2019 – Basic and Intermediate (ASKKB9)

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