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Course Description

Wish to harness your emotions to achieve greater success in both work and your personal life? Empathy is a powerful tool in achieving mutual understanding with different stakeholders. In our course, Empathy – Harnessing The Power of Connection at Workplace, we will teach you how to develop your EQ to succeed in work and life.

 

Without Empathy, it is impossible to establish good relations with those that matter to us. By developing our Emotional Quotient, we will be able to better manage our emotions in front of the people who matter the most to us and establish strong relationships.

 

Within this 2-day workshop, participants will learn empathy and the 5 competencies of emotional management, develop emotional awareness and manage their anger. They will also learn techniques to enhance connectivity with their stakeholders and reach out to their audience with the HEART© Principle.

Course Objectives

At the end of this course, you should be able to:

Become more self aware through self analysis questionnaires and sharing

Become more self-aware through self-analysis questionnaires and sharing

Manage their own emotions through self regulation i.e. manage anger and other negative emotions

Manage their own emotions through self-regulation i.e. manage anger and other negative emotions

Use emotional intelligence to motivate yourself for better performance in challenging situations such as interviews

Use emotional intelligence to motivate yourself for better performance in challenging situations such as interviews

Develop empathy and increase understanding so that you are able to see other perspectives and develop objectivity

Develop empathy and increase understanding so that you are able to see other perspectives and develop objectivity

Develop skills that are essential for successful interpersonal and professional relationships

Develop skills that are essential for successful interpersonal and professional relationships

Become more self aware through self analysis questionnaires and sharing

Become more self-aware through self-analysis questionnaires and sharing

Manage their own emotions through self regulation i.e. manage anger and other negative emotions

Manage their own emotions through self-regulation i.e. manage anger and other negative emotions

Use emotional intelligence to motivate yourself for better performance in challenging situations such as interviews

Use emotional intelligence to motivate yourself for better performance in challenging situations such as interviews

Develop empathy and increase understanding so that you are able to see other perspectives and develop objectivity

Develop empathy and increase understanding so that you are able to see other perspectives and develop objectivity

Develop skills that are essential for successful interpersonal and professional relationships

Develop skills that are essential for successful interpersonal and professional relationships

Course Outline

You will be learning the following:

Understanding Empathy and the 5 competencies of Emotional management

Anger management – Using anger to achieve positive results

Developing empathy for others in your life

Expressing empathy in order to receive empathy

How to connect with others with ease – the five-stage process

Emotional Awareness and Managing your emotions (Your biggest fears)

Learn self-motivation in difficult and challenging situations

The importance of empathy as a cornerstone to meaningful relationships

The HEART principle (Humour, Enthusiasm, Attitude, Relationships and Trust)

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Course Fees And Grants

$1016.50 per participant (Inc. GST)

 

No SDF grant.

Absentees will be charged the full course fee.

Course Schedule

CourseCodeVenueMay-21Jun-21Jul-21Aug-21Sep-21Oct-21Nov-21Dec-21
Empathy – Harnessing The Power of Connection at WorkplaceASKEPC<a class="jtc-summit" Hotel24-25--03-04--15-16-

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What Our Students Say

I attended a course with @ASK Training “Three Kingdoms' Leaderships In Today's context”. It's very interesting to learn about the past different leadership styles which are still applicable to Today's context. The focus on the different leadership qualities on the characters are useful and can be applied to my job. The trainer is also very knowledgeable in this topic.
Wong Kum San MalvemCNB Team Leader
Three Kingdoms' Leaderships In Today's context
This is the first time I attended home-based learning using zoom. Ms Zenn was attentive to my needs throughout those 2 days, making sure that I can see what the trainer was writing on the whiteboard and that I could hear the trainer clearly. When the instability of the hotel Wi-Fi led to connectivity issues throughout the course, Ms Zenn went the extra mile by using hotspot to stabilise the connections instead. Trainer, Kwan Liang was also attentive to my needs, making sure that I understood the topics. Even though I was the only participant doing home-based learning, they didn't let me feel that I'm being left out. I want to say a big thank you to ASK Training.
Heng Hui LingMHA Police Officer
Brainpower - Discovering and Developing Our Mental Skills
I attended this 2-day content marketing class over zoom, so it is hard enough to keep the lecture interesting, let alone the attention span of adults who have not studied in a long time. To my surprise, the class was engaging and fun with lots of activities to make you think on your toes and gives you great ideas for your own business. Highly recommended.
Amy Choo Wei LynnStudyGroup
Content Marketing Strategy
I have attended numerous training and seminars. I must say that @ASK Training is one of the few which really impressed me. Recently attended 2 ICDL courses with them. It’s team shows strong dedication towards bringing quality training and services to its learners. Quick response from admin staff and an exceptional trainer who went the extra mile to give me additional exercises & coaching in areas which I required further clarifications, all beyond the training hours. It is rare to find such a kind, patient, and passionate trainer.
Adrelina See TohICDL Perform Spreadsheet Functions (Excel Fundamentals) (Synchronous e-learning)
ICDL Perform Advanced Spreadsheet Functions (Excel Advanced) (Synchronous e-learning)
I attended a full day leadership workshop based on the romance of the three-kingdom, on how we could apply the leadership style of each character in today’s context. I was impressed by how the trainer, Anson, was able to impart his deep understanding of the story to us in English. I highly recommend this course to all English speaking business leaders. This is the only chance to catch a glimpse of the story fully translated and spoken live in front of you. I’d say that ASK Training is not a conventional training company, but one who is innovative and genuinely wanting to impart knowledge.
Zac NgDirector of HR Company
Three Kingdoms' Leaderships In Today's context
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pdf button download DOWNLOAD COURSE PDF

COURSE FEES AND GRANTS

$1016.50 per participant (Inc. GST)

 

No SDF grant.

Absentees will be charged the full course fee.

REGISTRATION

For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.

DOWNLOAD REGISTRATION FORM
apply online button REGISTER ONLINE
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