Supervision of a team is no easy task, especially for people new to the role and whom lack effective supervisory skills for management. The supervisor is at the core of every team and should aspire to harness the potential of every team member to meet organizational objectives. Supervisors can inspire each individual in their team to perform to their best for the team to succeed when they give advice and instructions for proposed action plans to their team in a timely and cogent manner.
Here are some questions for you to ponder upon as a willing supervisor, reluctant supervisor or an aspiring one. Do you have to be a lot smarter than the average person to succeed as a supervisor? Does being a good instructor automatically make you a good supervisor as well? Is hard work the most important quality to become a good supervisor? Are you the only person that is capable in transforming yourself into a good supervisor? Are supervisors born, not made?
Truth to be told, supervising is an art that requires constant practice for mastery. We can train our supervisory skills, just like how we train to master practical skills such as pottery making or flower arrangement. However, many people do not realize the importance of developing these skills so that they will be ready for supervisory roles when the opportunity rises. In fact, most people have assumed supervisory roles in some form or other over the course of their careers but hesitate to take up permanent supervisory roles due to preconceived notions about supervisory roles as stated above.
In this 2-day ‘Effective Supervisory Skills for Management’ workshop, we will tell you what to expect in terms of role changes when you take the step up from being a rank-and-file employee to assume a supervisory role. You will receive tips to learn the ropes quickly so that you can settle down quickly in your new role to gain respect from your team. We will guide you to identify your core responsibilities as a supervisor, how to delegate effectively and conduct effective On-Job-Training (OJT) programs for new members of your team.
We will teach you how to practice active listening and to ask effective questions to be a good mentor to members of your team who come to you for advice. You will also learn how to deal with difficult employees and how to communicate effectively with multi-generational employees for amicable conflict resolutions if any disagreements were to arise at your workplace.
With mastery of all the above mentioned supervisory skills, we are confident that you will become an efficient and effective supervisor and improve workplace relationships with your superiors, peers and subordinates. Come join us to level up your supervisory skills today!
At the end of this course, you should be able to:
You will be learning the following:
Responsibilities of a supervisor
Dealing with difficult team members
Orders, requests, and suggestions
Transiting quickly into a supervisory role
Planning for success
Ask for what you want
Communication with multi-generational team
$909.50 per participant (Inc. GST)
Absentees will be charged the full course fee.
For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.