In our Crisis Management and Communication course, we aim at helping participants understand the fundamentals of planning for and managing a crisis when it occurs. Because, Many a time, organisations are caught off guarded and suffered tremendous losses, when a crisis happens. Mostly, the organisations respond poorly. Hence, they are unable to salvage the situation as much as possible. Thereafter, face a lot of uncertainties and consequences due to a lack of proper planning.
During our 1-day workshop on Crisis Management and Communication. You will learn principles and approaches to be applied in dealing with a crisis. Aspects of crisis prevention which include managing issues as they evolve and anticipating disasters will also be presented and discussed.
Additionally, there will be case studies of organizations that have dealt with crisis situations. Participants can develop a better understanding via group discussions on the lessons learned. Ultimately, participants will acquire the critical skills and knowledge required in order to plan and manage a crisis effectively.
At the end of our business presentation training, you should be able to:
You will be learning the following:
What is a Crisis, recent global trends and perspectives.
Issues which do not need a crisis-level response.
Interdepartmental relations, data bank, spokespersons
Confidence-building versus being under siege
Dealing with the Crisis and managing both internal and external
Group work, managing crisis communications in a given scenario
Definitions and types of crises
The cycle of crisis management and dealing with the stake holders
Prevention aspects which focus on knowledge management.
Case studies to discern the approach taken by the communications team
Make Communications Matter, guidelines on handling a crisis with empathy, accuracy
Best practices in the industry and how to adopt them
$513.60 per participant (Inc. GST)
Course fee revised to S$648.00 (Incl. GST) wef Year 2023
Click here for UTAP Fundings
No SDF grant.
Absentees will be charged the full course fee.
Found a slot that fits your schedule? Simply register online to secure your spot in our Crisis Management training course.
For more information, don’t hesitate to get in touch for enquiries.
For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.