Soft Skills Course: Anger Management: Understanding Anger-Yours and Others
Nett Course Fee
$708.50
Course Description
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.
The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This workshop is to help give you and your organization that edge.
Course Objectives
By the end of this course, you will be able to apply the knowledge and techniques learnt to:
- Recognize how anger affects your body, your mind, and your behaviour
- Use the seven-step method to break old patterns and replace them with a model for assertive anger
- Control your own emotions when faced with other peoples’ anger
- Identify ways to help other people safely manage some of their repressed or expressed anger
Course Outline
- Understand what is Anger and the Perception of Anger
- Types of Anger & Questions About Anger
- What are your Anger Pay-Offs?
- Analyse Your Anger & Understand the Anger Process
- The Problem with Trigger Thoughts & Distorted Thinking
- Managing Explosive and Implosive Anger
- Formula for Assertive Communication
- Managing Anger in Seven Steps & other Coping Strategies
- Dealing with other Peoples’ Anger
- Steps Dealing with Upset, Difficult & Angry People
- Understand the Behaviour Types
- What is Passive Aggressive Behaviour
Let’s Get Your Anger Right! (Anger Management: Understanding Anger-Yours and Others)
1 Day (9.00am – 5.00pm)
S$708.50 (incl. of 9% GST)
Course Schedule
| Course | Duration | Months | Available Date(s) | Venue | Remarks |
|---|---|---|---|---|---|
| Anger Management: Understanding Anger-Yours and Others ASKGAR | 1 Day (9:00am – 5:00pm) | November 2025 | 17 | Hotel | Weekdays |
FAQs
Have a few questions on your mind? See below for some frequently asked questions. Should you have further questions, please feel free to contact us.
Does an anger management course work?
Yes, a well-structured anger management course can be highly effective. It provides practical tools to identify triggers, manage emotional responses, and express anger constructively. Many participants report improved relationships, better self-control, and increased emotional awareness after completing a course.
Can anger issues be cured?
Anger isn’t something to “cure”, as it’s a natural emotion—but issues related to how it’s expressed can definitely be managed and improved. With the right support and strategies, individuals can learn to control their reactions, communicate more effectively, and reduce the impact of anger on their lives and relationships.
What is the best therapy for anger management?
Cognitive Behavioural Therapy (CBT) is widely considered one of the most effective approaches for anger management. It helps individuals recognise thought patterns that lead to anger and develop healthier responses. Mindfulness techniques, emotional regulation skills, and communication strategies are also commonly used in therapy and courses.