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Introduction to Systems Thinking

Nett Course Fee
$654

Please be advised that as of 1st January 2025, there will be changes to the course fees.

Nett Course Fee (effective 1st January 2025)
$708.50

Course Description

Do your solutions and ideas get to the root of problems, or serve to address only superficial symptoms? Many a time when an issue or problem occurs, there is a tendency to react with quick solutions to resolve the matter efficiently. But efficiency may not mean effectively, and can be akin to slapping a band-aid onto a gaping wound.

In this introductory course to Systems Thinking, cultivate an awareness and sensitivity to patterns and connections between mindsets, cultures/policies, and behaviours, and learn to find entry points in existing systems to introduce interventionary measures.

This couse is intended for new organizational leaders/managers, Human Resource (HR) executives, and/or anyone with the authority to influence policy, and effect systems change.

Course Objectives

By the end of the course, you would be able to:

  • Identify the nature of Wicked Problems in organizations
  • Identify the characteristics of a Systems Thinking approach
  • Apply the Ice-Berg model to trace the mental models and structures underpinning surface problems
  • Apply Causal-Loop diagrams / Feedback Loops to trace cause-and-effect relationships between variables, events and responses
  • Ideate and brainstorm interventionary measures

Course Outline

The Nature of Wicked or Divergent Problems
  • Web of Life Activity / Coffee Chain Game
  • Characteristics of Wicked or Divergent Problems
  • Problematic Systems in Everyday Life
Introduction to Systems Thinking
  • What is Systems Thinking?
  • Characteristics of a Systems Thinker / Systems Thinking
  • How to Make Instant Noodles? Activity
Introduction to System Thinking Tools
  • The Ice-Berg Model
  • Causal-Loop Diagrams
  • Behaviour-Over-Time Graphs
  • Group Discussion

Introduction to Systems Thinking

Course Duration:

1 Day (9.00am – 5.00pm)

Course Fee Details:

S$654 (incl. of 9% GST)

This course is not eligible for SDF Grant.

Please be advised that as of 1st January 2025, there will be changes to the course fees. 

Course Fee Details (effective from 1st January 2025):

S$708.50 (incl. of 9% GST)

Course Schedule

Course NameCourse CodeVenueJanuary 2025February 2025March 2025April 2025May 2025June 2025
Introduction to Systems ThinkingASKISTHotel-21---06