Alaster Leong possess a Diploma in Information Technology with more than 32 years of working experience in IT industry; out of which 22 years of experience in IT training and 10 years of experience in software development. Till date, he is still an active trainer with major training centres, statutory board and corporate companies conducting various IT courses. He is also a trainer of People’s Association. His strength includes courseware development, training in most Microsoft Office applications, especially in Microsoft Excel, Microsoft Access, and Adobe Photoshop. He is a passion trainer who likes to impart his knowledge to his participants.
Alex Lee is a passionate and experienced trainer actively involved in the training industry. He does corporate training and has also trained for many public schools in various subjects including ICT, robotics, photography and team building. With a Bachelor in Information Technology (B.IT) gives him a good foundation in training IT related subjects like cybersecurity, ICDL, office productivity suite and procedural programming in the schools. He also has an Advanced Certificate in Training and Assessment (ACTA) which further enforces his training and delivery skills to effectively impart his knowledge to his learners. He aspires to be a well rounded and versatile trainer.
Chng Kok Boon graduated from National University of Singapore with an Honours Degree in Bachelor of Arts. He is an experienced and effective former Junior College Teacher. His language and managerial skills allowed him to be the Head of Mother Tongue Department and his passion and knowledge of Information & Computer Technology enabled him to lead the ICT Department. Subsequently, he was promoted to be Assistant Director of Media Services, Education Technology Division, Ministry of Education. He leads a team of professional education officers to deploy, develop and source for ICT and library solutions and materials for all MOE schools. He later decided to pursue entrepreneurship after his stint with MOE. He has been providing ICT training for two decades and is ACTA and MOE certified to provide training for adults and school children. A truly bilingual and effective trainer and motivator. He has good teaching strategies and skills to convey complex concepts and to impart knowledge to his students and assist them to achieve desired training outcomes. He is also a freelance photographer and videographer providing services for magazines and events.
Christine Ang found her passion in training and coaching after more than two decades of working as a corporate Marketing Professional. She graduated with a Business Degree from La Trobe University, Australia, a Diploma in Computer Studies from National Computing Centre, UK, Post-Graduate Diploma in Marketing from Chartered Institute of Marketing, UK, is an Advanced Certificate in Training and Assessment (ACTA) Certified Trainer and International Computer Driving Licence (ICDL) Asia Accredited Trainer and Tester.
As a Certified Neuro-Linguistic Programming (NLP) Practitioner, Christine brings on her NLP learning to enable her learners to tap on their state of mind to enhance their learning and retention. She further adds value to her training by making it fun, practical and applicable to each user’s needs. She is actively conducting WSQ ICDL courses and other courses for corporate, government and individual learners, both adults and children.
Haja Navaz graduated from National University of Singapore with a Bachelor in Computing. Haja has experience in IT project management, systems implementation, and maintenance. He has conducted training in various Programming Language and Microsoft Office packages, Web Designing Tools and diploma courses in IT for schools and various organizations. He also conducts ESS ICT programmes for Civil Service College/IPAM since 2005.
Koh Bee Hoon holds a first class honors degree in Computer Science from University of Wolverhampton, United Kingdom. She is a Microsoft Certified Trainer (MCT) and ACTA Certified Trainer and presently working as an IT Training Consultant. As an Associate trainer since 1995, she has been providing IT-related training such as Microsoft Office application leading to ICDL, MOS and MCAS certification. Bee Hoon was actively involved in the delivery of WSQ Programs such as ESS Basic ICT and Workplace ICT classes for government bodies and corporate organizations. Her strength includes customizing and designing Microsoft Application training program and developing courseware to meet the needs of the corporate client. Being a Certified IT Trainer by Microsoft and National Computer Board, she was also an approved teacher by Ministry of Education to teach Computer-Related Subjects from Certificates to Advanced Diploma Courses.
Philip Gan graduated from the Queensland University of Technology, Australia with a Bachelor in Engineering. He has vast experience in conducting basic ICT, system training like Cisco and IT security (certified Ultimate Hacking expert in New York). He has been conducting IT corporate training, Microsoft certified training and ICDL training for close to 2 decades with a very high accreditation. Being a patience and cheerful trainer, his training approach is well liked by trainees from all levels. Besides training, Philip also develops training courseware for ICDL and training providers. This including a Train the Trainer program to train ICDL trainers in Africa, Tablet Fundamental, Equal Skills and Introduction to ICDL Base. He also develops Online Collaboration and IT Security for non-technical personnel for ASK Training.
Priscilla Tan graduated in Computer Studies awarded by NCC and validated by University of Cambridge (UCLES) and Systems Analysis and Design from British Computer Society (BCS). She is an Associate Trainer with more than 25 years of experience in conducting IT training that includes the Microsoft Software Applications and other customized training delivery projects for the multinational companies and government sectors. Priscilla is an Approved Instructor by Ministry of Education and IT Trainer by National Computer Board. She is an ACTA Certified Trainer, Microsoft Certified Trainer, ITE Industry Trainer and ICDL Trainer. She has taught National Institute of Technical Education (NITEC) courses in ITE Bukit Merah Skills Development Centre and Singapore Girls’ Home and Higher NITEC course with ITE Approved Training Centre. Currently, she is actively conducting WSQ Programme by WDA in Workplace ICT Skills (Operational and Supervisory Levels) courses for government bodies and corporate organizations.
Sandra Lechman graduated in Computer Studies (Business Computing) awarded by NCC (UK) & validated by University of Cambridge (UCLES). She is also a Certified Trainer, Curriculum Developer and Assessor with an Advanced Certificate in Training and Assessment (ACTA) awarded by the Singapore Workforce Development Agency. She has more than 17 years of experience in the IT training and consultancy industry with work exposure from both the public and private sectors. She has been appointed as the Academic Leader where she received Best IT Trainer award and Innovators’ Act Award in 2000. Sandra is a certified trainer for Adobe and Microsoft applications. She is also a beta tester for Adobe programs and Microsoft Office 2010 exams. Sandra has vast experience in training various learners from a diverse group (government, corporate, schools, etc), courseware development and customized training solutions.
Stella Anthony holds a second class upper honors degree in Bachelor of Psychology from The Open University, United Kingdom. She also graduated with a Bachelor of Engineering (Electrical) from Nanyang Technological University. As a Microsoft Certified Trainer for over 15 years, she has been training both Desktop Application courses and Microsoft Certified System courses. Her strength and focus now lie in customizing and conducting training for corporate clients in the areas of programming especially in Microsoft Excel and Access using VBA. Apart from training, she has also been involved in designing and implementing VBA, web-based and windows based applications. Hence her training reflects practical applications and scenarios which clients can benefit from.
Valene Ang graduated with a Bachelor Degree in Information Technology from the University of Southern Queensland, Australia. She is a Microsoft Certified Trainer (MCT), Microsoft Office Specialist (MOS) Certified Instructor, ACTA Certified Trainer as well as ICDL Certified Trainer and ICDL Asia Accredited Tester. She facilitated IT training for education organizations in Malaysia such as Systematic Business School, Disted College and Stamford College from the year 1993 to 1998. She has conducted Microsoft Office training for the public and private sector in Singapore since 1999. She worked in Informatics Group (S) Pte Ltd as a Lecturer and has been appointed as the Unit Leader to facilitate the marking of assignment and examination papers within the organization. She has also facilitated workshop sessions for employees in local and multinational companies.
Soft Skills Trainers
Christopher Ow holds a Master Degree in Engineering Management from the Queensland University of Technology, Australia. He is a Certified Quality and Organisational Excellence Manager with the American Society for Quality and Singapore Quality Institute. He is also a Certified Trainer, Curriculum Developer and Assessor with an Advanced Certificate in Training and Assessment (ACTA) and Diploma in Adult & Continuous Education (DACE) awarded by the Singapore Workforce Development Agency. Christopher has more than 12 years of working experience in project & event management, quality management and business excellence. In his past employment in the public and private organisations, he had conducted and facilitated in-house training programmes on project management, quality management, and business excellence. Christopher is well-versed in Microsoft Applications such as Word, Excel, PowerPoint, Outlook, Project, and FrontPage. He is an ICDL Asia Accredited Tester to conduct Microsoft Office Examinations in Singapore.
Chow Lai Fun is a graduate of Nanyang Technological University and holds a Bachelor of Accountancy (B.Acc). Equipped with the ACTA Advanced Certificate in Training Assessment and a Graduate Diploma in TESOL, she has delivered courses that include Workplace Literacy Training as well as Games Designing and Entrepreneurship Training with SSA Consulting Group and Noble Education Pte Ltd respectively. A passionate believer in people development and in the realization of human potential, Lai Fun’s dedication is clearly translated in her lessons. Her strong belief in people has brought about a transformative impact on her participants in both their educational and personal growth. Her lessons have been described as lively, interesting and participative. A bilingual facilitator, she is able to deliver complex concepts in simple to understand language for effective learning and internalization. With more than 18 years of work experience, Lai Fun has occupied positions with multinational and local companies, her experience brings significant consulting and training expertise to meet organizational and personal development needs.
Florence Au has been training adult learners in business communication for more than 20 years. Her initial training stint in the private sector saw her teaching secretaries and administrative staff in the writing of letters, memos, reports, press releases and minutes of meetings for examination courses. With this experience and that accumulated from her job as an administrator and later a training manager, she went on to train public officers. She has since been training at IPAM for more than ten years. At IPAM, Florence conducts public run written communication courses, which includes grammar, emails, letters, reports and minutes of meetings. Besides these, she also develops and trains customised programmes for the Singapore Police Force, Ministry of Education, Health Promotion Board, Singapore Land Authority and People’s Association. Florence holds professional qualifications from the UK in writing minutes of meetings and shorthand skill. In her Bachelor of Arts degree programme, she has read courses like Structure and Use of Modern English, English in New Cultural Contexts and Psycholinguistics to enrich her knowledge in the English language for training purposes.
Ida Ong is the Founder and Owner of Imp International, a top Model Agency and Grooming College since 1977. She has gained a high reputation of being a top Grooming Consultant, having groomed a wide range of individuals, from professionals to top models and actors like Zoe Tay and Fann Wong. She is also a much sought after Stylist and Host for fashion workshops. She has conducted numerous workshops for leading fashion brands like Liz Claiborne, Mexx, Theme and Metro. With a wealth of experience in her field, she is able to share valuable tips on Body Language, Fashion Sense, Colour Coordination, Wardrobe Planning and Current trends. She enjoys wonderful rapport with her audience when conducting Professional Image Courses such as ‘Grooming for Success and Achieving Your Positive Image’, ‘The Finer Art of Dining and Social Etiquette’ and ‘Socialising and Dining with Confidence’.
James Suresh is an award winning author, trainer and PR consultant. He has co-authored five books in the “Mr Kiasu” series which were best sellers. He collaborated with Singapore Tourism Board to produce a souvenir comic book entitled ‘On a Street In Singapore’ which has won two awards. James has worked in both in the public and private sector beginning as an officer in the Singapore Armed Forces. He is a qualified teacher and an accredited PR practitioner having served in the PR department in Mindef as well as managing PR and Marketing in his own publishing company. He is an NLP practitioner and certified EQ trainer. With his varied background and experience, James provides training in a variety of fields including Creative Thinking, Customer skills, Communications and Managing Events. With his diverse experiences as a military officer, public relations practitioner, events co-ordinator, publisher and writer, James brings a wealth of experience in the fields of communication, management, creativity and motivation for the benefit of his audience.
Jeffrey Goh was a Teacher, a retired Major from the Singapore Armed Forces and now a Management Trainer and a Motivational Speaker. He builds great rapport with the audience and able to engage them when conducting his signature courses like “Even Eagle Needs a Push”, “The 7-Ups to Personal Effectiveness” and “Birds of Different Feathers Can Flock Together”. He has done training for the private sectors like banks, insurance and real estate companies, manufacturing, government ministries, statutory boards and Tertiary Institutions like NUS, SMU and NTU. He travels frequently to conduct his training and seminar in South East Asia, China and Japan.
Johnson Ong Chee Bin is an author, consultant and trainer. His expertise in quality has evolved from the quality of product and service to the quality of life. His vision of a “Happier World” and years of research has led to the conceptualisation of “The Happiness DNA” which aims to bring happiness to life, family, work and community. “The Happiness DNA” workshop is developed based on the principles of positive psychology, physical, mental and emotional therapies and techniques which are well received by participants. Johnson holds a MBA from the University of Leicester and a BSc. (Hon) in Economics and Management Studies from the University of London. He also holds a Specialist Diploma in Applied Learning and Teaching and an Advanced Certificate in Training and Assessment (ACTA). He is also a certified practitioner in neuro-linguistics programming (NLP), and a certified facilitator for extended DISC profiling and “The 7 Habits of Highly Effective People”.
Katherine Chua holds Master’s of Arts in Human Resource Development with The George Washington University in 2009. She also has a Bachelor in Education and Training (HRD) degree with The University of Melbourne. She has completed the ACTA (Advanced Certificate in Training and Assessment Programme) Certification conducted by Workforce Development Agency. She has designed, developed and facilitated diverse programmes for prestigious multinational organizations (regionally and locally), government agencies, educational institutions, hospital and many other public organizations since 1992. A highly rated learning facilitator, her participants and students find her courses engaging, interactive, and relevant and she is passionate to help them apply their learning at the workplace and also in their personal lives.
Lee Swee Yee is a Specialist Adult Educator of Adult Educators’ Professionalisation with the Institute for Adult Learning (IAL) Singapore. She holds two master degrees: Master of Arts in Lifelong Learning and Leadership from the University College of London (UK), and Master of Science in Hotel & Tourism Management (Credit) from the Hong Kong Polytechnic University. She is currently working on her Doctor of Education in Adult Education with Capella University (USA). Her academic and international work experience enable her to explore and adopt appropriate instructional strategies for classroom learning, online learning, work-based and workplace learning that cater to the learning needs of adult learners. She is qualified to design, develop and conduct courses that are accredited with the Singapore Workforce Development Agency (WDA), the Australian Government Department of Education and Training, and the ASEAN Common Competency Standards for Tourism Professionals (ACCSTP). At @ASK Training, she designs, develops and facilitates communication and interpersonal courses. She believes in transformative learning and will use various instructional methods to promote experiential learning and collaborative learning amongst adult learners.
Meena Suppiah graduated with undergraduate degree in Healthcare Management from Maryville University in St. Louis, Missouri, USA and currently working on her Masters Degree in Healthcare Management from West Coast University, California USA. She holds ACTA from WDA and Colored Brain Psychology certificate from Directive Communication International where she trained under the Colored Brain Guru, Arthur Carmazzi. Having worked and conducted training as part of her job in Healthcare and Education Industry in US for 23 years has equipped Meena with vast knowledge of dealing with people of diverse backgrounds. Furthermore having conducted training in private and public sectors in Singapore, Malaysia, China and India for the past 5 years has allowed Meena to impart valuable skills to participants in the soft skills areas such as Communication, Customer Service, Conflict Management and Team building just to name a few core training topics conducted by her. Meena’s educational accomplishments coupled with varied work experiences gives her the knowledge to effectively bridge the gap with the participants. Her training style is highly interactive, engaging and impactful and applies theoretical concepts using real life situations, case studies and exercises.
Norman Sim has a Bachelor of Engineering Degree in Mechanical Engineering from NUS, a Post-graduate Diploma in Teaching in Higher Education from the NTU/NIE, and a MSc in Computer Integrated Manufacturing from the NTU. He is also an ACTA trainer and a Plexus Certified Coach/Trainer for the QS9000 (TS16949) Foundation and Core Tools training. Norman has more than 25 years of industrial and teaching experience in disk drive, aerospace and IC manufacturing. He had provided ISO 9000 consultancy and also develop courses to meet with changing expectations. He also trains for the WDA in the Specialist Diploma in Work Safety and Health Programme and an adjunct lecturer for Ngee Ann Polytechnic and the Air Transport Training College. Norman has a wide spectrum of interest ranging from technology to life-skills. He has great passion in teaching and is highly effective in imparting knowledge to those he teaches.
Richard Wong is an accomplished trainer in Finance and Investing. He designed a series of courses namely “Financial Wisdom in Life”, “Investing for Life”, “Sun Tzu’s Art of Investing” and “Creating Values with a Financial Mindset at Work”. Richard looks beyond tangible finance but related issues like ethics, wellness, health and relationships which are equally important in our life and it brings out new perspectives in wealth management. A participant mentioned “Richard, I wish I had attended your course 30 years ago!” an endorsement that financial skills can improve our life! Richard’s training delivery is enriched by his corporate exposure he had worked with HP, Apple, and Philips as Senior Supply Chain Manager. Richard speaks excellent Mandarin he was invited to give a financial seminar in Shanghai while making his first step of regional foot print. Richard is a financial consultant with MBA (Banking & Finance), BEng (Hons), and Advanced Certificate in Training and Assessment. His research interests are: technical analysis, investor behavior, and power of influence. Let Richard “shows you the money” in his courses
Tan Kwan Liang has more than 25 years of regional experience leading, coaching and working with executives and teams at all levels. He graduated from NUS and has an Advanced Certificate in Training and Assessment (ACTA). He is a N.E.W.S.™ Coach, Navigator and Trainer. Being a ThinkBuzan Senior Trainer of Tony Buzan’s global network, he helps organizations to build intellectual capital and mental literacy. He is also a certified practitioner in Brain-compatible Learning, Neuro-linguistic programming, Structural Thinking and Habits of Mind. Prior to starting his own company, Kwan Liang spent 15 years in the IT industry, holding various senior positions, from sales & marketing, regional business development to general management with leading IT companies. Upon leaving the corporate world, he pursued his passion of learning and developing people by embarking on a career in training, coaching, and facilitation. Some of the organisations he has worked with are the Singapore Government Investment Corporation (GIC), Roche, Sembawang Corporation, Singapore General Hospital, Andalus, McDonald’s, SAP, Ministry of Information, Communication and the Arts, Credit Suisse.
Richard Tin has more than 35 years of working experience in multiple marketing communication consulting roles. His roles had run the gamut from heading regional teams to network offices covering Asia out of Singapore.15 of those years were based in China (Beijing and Shanghai) predominantly to cater to the Greater China region. His responsibilities include building and managing key client relationship with P&L accountability. Recruiting, managing and mentoring of high potential staff are some of his other key remit. Beside the day-to-day consulting on corporate, brand and product strategies a fair part of the consulting requirement was on training to bring the client’s staff up-to-speed on communication knowledge and skillsets. He finds great joy in these trainings as the enhancement of skillset and knowledge is quite evident in a person’s development. Richard has a Graduate Diploma in Marketing from CIM UK. He is also equipped with a Diploma in TESOL and an Advanced Certificate in Training Assessment (ACTA).