Terms and Conditions (Corporate)

Terms and Conditions (for Corporate Trainee)


  • @ASK means @ASK Training Pte Ltd
  • Customer means the Training Coordinator or Contact Person, Firm or Company identified as enrolling a Participant on a course.
  • Course Confirmation Letter (CCL) means the registration of a course is confirmed and the course details are reflected in this document.
  • Skills Development Fund (SDF) means the subsidy from WDA, please refer to www.skillsconnect.gov.sg for more information.
  • Working Day means any day except Saturday, Sunday and Singapore Public holidays.

Course Confirmation

  • Customer will receive CCL notification about 10 calendar days the class start date.

Payment Term

  • Course fees are subjected to GST.
  • If you are not applying SDF grant, @ASK will raise an invoice upon course confirmation.
  • If you are applying SDF grant, @ASK will raise an invoice upon receiving the TG Reference number.
  • Cheque payment can be made to “@ASK Training Pte Ltd“. Overdue payment will incur a daily interest of 12% per annum.

Replacement, Transfer or Withdrawal request by Customer

  • The Customer may find a replacement for a Participant upon written notification to @ASK at no additional charge.
  • Transfer to another course or class date is permitted before the CCL is sent. Written notification is required.
  • If the withdrawal request is less than 10 calendar days before the class start date, 50% of the course fee will be charged.
  • Once the CCL has been sent, full course fee will be imposed for any withdrawal or no-show.


  • Full course fee will be charged for absentee unless with valid reason given within 2 working days. SDF grant is only entitled to those who attended the course.

Class Cancellation by @ASK Training Pte Ltd

  • @ASK reserves the right to change the venue, cancel or postpone the class with prior notice and full refund will be given under such circumstances.


  • By submitting the registration online, you declare that:
    – the information provided is accurate and true,
    – you understand and agree to the terms and conditions stated above.