Microsoft Outlook 2016 – Intermediate to Advanced

Course Code: ASKKA6

Microsoft Outlook 2016 – Intermediate to Advanced

You may already know how to use Microsoft Outlook calendars, task, contacts and many other basic features. But if you want to be more employable and increase productivity in the workplace, you need to possess knowledge beyond the basics. The importance of getting the in depth knowledge to manage your meeting schedule, setting reminders, delegate task and improve communication in non-verbal channel can save you a great deal of time. After completing Microsoft Outlook 2016 course in the Basic level, you will be capable of using the powerful features in Outlook.

There are some cool features such as adding Voting Buttons in Emails, managing someone’s emails or calendars by the Delegate Access features, speedup repetitive steps with Quick Steps, customize the messages and signatures and many more.

Microsoft Outlook 2016 Course

In the 1 day Microsoft Outlook 2016 course training, participants will learn some of the topics as listed below :-

  • Optimize conversation view
  • Working with attachment inline
  • Create and managing Rules
  • Delegate and access share folders
  • Set Reminder and Privacy
  • Schedule, Create and Edit meetings
  • Track Response
  • Use and View multiple Calendars
  • Create and use a Search Folder
  • Recurring and Assigning Task
  • Accept or Decline a Task
  • Archive information

SDF Subsidy & Skillsfuture credit eligible.

  • Course Dates and Venue

    Course Duration: 1 day (8 hours) 9am – 5pm

    Microsoft Outlook 2016 - Intermediate to AdvancedJTC Summit--15--17
    Mountbatten Square-13--24-

    September 2015

  •  Using the Calendar

    • Schedule Appointments & an Event
    • Edit & Rescheduling Appointments & Events
    • Working with Recurring Appointments
    • Setting Availability
    • Color-coding Appointments
    • Setting Reminders
    • Viewing Calendar Items
    • Changing the Appearance of a Calendar
    • Changing Work Days and Times
    • Creating Additional Calendars
    • Viewing Calendars Side-by-Side or Overlaid
    • Adding a Second Time Zone

    Collaborating with Other Users

    • Sharing Your Calendar & Opening Shared Calendars
    • Using Schedule View & Scheduling Meetings
    • Responding to a Meeting Request
    • Working with Calendar Groups
    • Marking an Appointment as Private
    • Publishing Your Calendar on the Internet
    • Sharing Outlook Folders
    • Giving Delegate Permissions
    • Taking and Tracking a Vote
    • Working with Public Folders

    Working with Tasks

    • Add, Change, Sort and Update Task
    • Creating a Recurring Task
    • Attaching an Item to a Task
    • Assigning and Completing Tasks
    • Printing Tasks

     Using the Journal and Notes

    • Display the Journal & Create Journal Entry Manually
    • Relating a Journal Entry to a Contact
    • Opening, Modifying, and Deleting a Journal Entry
    • Changing Journal Views
    • Working with Notes

    Organizing and Finding Information

    • Using Instant Search & Refining a Search
    • Using Advanced Find
    • Create & Use Search Folders
    • Modifying and Deleting Search Folders
    • Sorting and Grouping Information
    • Filtering Information
    • Using the People Pane

     Automating Commands

    • Managing Quick Steps
    • Creating and Managing Rules
    • Creating a Rule with the Rules Wizard

    Managing Outlook Data

    • Using Mailbox Cleanup
    • Using AutoArchive
    • Manually Archiving and Retrieving Information
    • Importing & Exporting Information
    • Work with Personal Folders Files & Offline Folders

    Customizing Outlook

    • Customizing the Ribbon
    • Customizing the Quick Access Toolbar
    • Using and Customizing AutoCorrect
    • Customizing Outlook Today
    • Starting Outlook Automatically
    • Adding Fields to a View & Creating a Custom View
    • Using Custom Groups
    • The Weather Bar
    • Changing Outlook’s Default Options
    • Managing Accounts

    Advanced Topics

    • RSS Feeds
    • Using the Tools Together
    • Using Outlook Web App
    • Using Microsoft Lync in Outlook
    • Connecting to Social Networks
    • Using the Outlook Social Connector


  • Microsoft Outlook 2016 – Intermediate to Advanced is suitable for people who have basic & intermediate knowledge of Microsoft Outlook and who desire to further enhance their knowledge. In this course level, individuals will be learning how to use Quick Steps to create their own custom shortcuts and creating and managing rules.

    User: Secretary and Admin Executive are recommended to attend this course.

  • “Trainer Haja is patient, experienced, and clear in his explanation” – Tony; @ASK Training Pte Ltd (01 Dec 2017)

    “Trainer, Haja, welcomes any queries all the time” – Sharon Ong Boon Gim (08 Aug 2017)

    “Clear and simple to follow. Trainer, Haja, is very clear and patient.” – Chua Si Hao; AVA (08 Aug 2017)

Fees and Grants

$267.50 per participant (Inc. GST)

Click here for UTAP Fundings

SDF subsidy: $2 per training hour. For more information on SDF, please refer to > Funding Mechanism.

Applicants may use SkillsFuture Credit for this course

Absentees will be charged the full course fee.


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Microsoft Outlook 2016 – Intermediate to Advanced (ASKKA6)

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