Supervisory Skills for a New Era

Course Code: ASKSSE

Course Objective – Supervisory Skills for a New Era

This two-day course, Supervisory Skills for a New Era, is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

By the end of the course, you would be able to:

  • Clarify roles and responsibilities of the new job.
  • Adjust to the new role with confidence and an assurance you can handle the position.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Develop a technique for making sure you give employees instructions that are clear and understood.
  • Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

Supervisory role would be a lot easier if you understand how to cultivate relationships at work. Working Relationships with Multi-Generational People

  • Course Dates and Venue

    Course Duration: 2 days (16 hours) 9am – 5pm

    CourseVenueOct-17Nov-17Dec-17
    Supervisory Skills For a New EraJTC Summit--18-19

    September 2015

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    • Pre-assignment review
    • Making the transition
    • Responsibilities of a supervisor
    • Setting goals
    • Planning for success
    • Listening skills
    • Asking questions
    • Giving feedback
    • Ask for what you want
    • Giving instructions
    • Orders, requests, and suggestions
  • Suitable for new supervisor, team leader or manager who wants to lead, guide and develop good relationship with their staffs/workers.

  • “The most useful part of this course is the role play and real-life scenario which will help us to apply to our course of work.” – Chua Poh Gee Everlynn; Vital (18-19 Sep 2017)

    “Trainer Anson has vast and relatable experience, he has good interaction with trainees and his explanation was easily understood.” – (18-19 Sep 2017)

Fees and Grants

$529.65 per participant (Inc. GST)

Tap on PIC Scheme or Cash Payout and PIC Bonus for Training of Employees. For more details, refer to IRAS Website.

No SDF grant.

Registration

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Supervisory Skills for a New Era (ASKSSE)


All registration should be submitted at least 1 week before course commencement. Please call us directly to check on the class status.

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