Business Communication Skills for Div 1 & 2 Officers

Course Code: ASKBCS

Course Objectives –┬áBusiness Communication Skills for Div 1 & 2 Officers

At the end of the Business Communication Skills for Div 1 & 2 Officers workshop, participants should be able to:

  • Engage in conscious communication using the CCCD process
  • Illustrate the components of the business and professional communication process
  • Demonstrate effective listening skills
  • Perform formal conversations, and conduct group and team meetings

More than just limiting yourself with this course, participants are also encouraged to take on more English related courses such as Phonics and Phonetics for Adults and Grammar for Effective Business Communication to further broaden your skills on English Language.

  • Course Dates and Venue

    Course Duration: 2 days (16 hours) 9am – 5pm

    CourseVenueApr-18May-18Jun-18Jul-18Aug-18Sep-18
    Business Communication Skills for Div 1 and 2 OfficersJTC Summit----16-17

    (MS)
    -

    September 2015

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    • What is business and professional communication?
    • Components of the business and professional communication process
    • The power of verbal and nonverbal communication
    • Listening in a multilingual world
    • Formal Conversation
    • Understanding word types
    • Communicating in groups and teams
    • Practicing communication in professional contexts
  • The Business Communication Skills course introduces the ability to convey information to another more effectively and efficiently. Business managers have to be equipped with good verbal, non-verbal and written communication skills in order to help in facilitating formal conversation, group, and team meetings.

  • “Trainer Swee Yee is actively getting engage during the course by asking questions and prompted us for questions.” – Koh Sau Peng; AVA (13-14 Nov 2017)

    “The CCCD process, the sentence that leader should say and listening and critical thinking were the most useful part of the course. Trainer Swee Yee explains the situation clearly and has provided a good solution. She is also clear in going through the course structure in details.” – (13-14 Nov 2017)

Fees and Grants

$529.65 per participant (Inc. GST)

No SDF grant.

Registration

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For Organisations on HRMS Learning Hub, you are strongly encouraged to use this platform for registration.

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Business Communication Skills for Div 1 & 2 Officers (ASKBCS)


All registration should be submitted at least 1 week before course commencement. Please call us directly to check on the class status.

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